Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
8.0
Cleanliness:
8.0
Food:
8.0
Amenities:
8.0
There were two adults and a 9 year old daughter. We flew from Kyiv with UIA. Everything can be seen on the video: https://www. youtube. com/watch? v=Gc8Ob21c298&t=118s.
Upon arrival, we went through all the procedures pretty quickly and boarded the bus that met us at the airport parking lot in Sharm. By the way, there was a slightly unpleasant aftertaste from the situation when, on the second floor of the airport, a representative of Joyce Tours (Compass), having carefully studied our voucher, where our hotel is indicated, wrote and told us that our bus was in the airport parking lot No. 14. Later, we found out that in fact, our bus is not number 14, but number 20 ...All of the above can be seen on the video: https://www. youtube. com/watch? v=MOTucuQiAkQ&t=6s.
Later, getting into our bus, we saw how large buses from PEGAS and others after 15-20 minutes all began to leave the airport en masse with the arrived tourists, and our small bus with only 15 seats all stood and stood...
In general, our bus stood for at least 30 minutes, and therefore it left the airport the very last.
Another Joyce Tours guide, already during the bus movement, began to declare: “Those who do not come to meet with the guide at the hotel tomorrow at 9.00 am and do not leave their data, we will not take them back from the hotel upon check-out for the flight. Taxi". At the same time, he stated that all family members must come to the meeting with the guide at the hotel at 9.00 in the morning without any exceptions. We still didn’t understand why it was necessary to bring mother and child to this meeting in addition to dad!
Approximately the same situation was repeated with Joyce Tours (Compass) during our departure from this hotel. So, upon departure from the hotel, at 12.00 we handed over the keys to the hotel room, we all cut off the bracelets. This hotel has a fairly fair rule: “If a tourist had lunch when checking into a hotel, then lunch is not provided for check-out from the hotel, ” which we used because we checked in in the evening. Having lunch from 13.00 to 13.40.
, we again began to wait at the reception for our bus from Joyce Tours (Compass), which was supposed to pick us up from the hotel at 15.00. Sitting at the reception, we perfectly saw how, clearly at the time indicated in the announcements, buses from PEGASA and others drove up for tourists going to the airport. Everyone was right on time! And they were big buses! Our small bus from Joyce Tours again, instead of 15.00, as it is written, drove up to the hotel after 15.20. We think that Joyce Tours at that time already knew that our flight was postponed to a later time, and after all, he could have warned us in advance that our flight does not depart on schedule at 18.00 ...but departs later. In general, there was an unpleasant aftertaste from Joyce Tours.
However, this absolutely does not apply to the NOVOTEL BEACH 5 * hotel.
We did not wait at the hotel for check-in, but the room was waiting for us! At the same time, despite the fact that we were actually at the reception 25 minutes before the closing of the restaurant at 22.00. We still have time to feed!
Many thanks for this personally Olga Lepekha!
Thanks to her, everything was done quickly and efficiently. The room was wonderful, everything was working, clean, well-groomed, there were bathrobes, and its location turned out to be beyond praise, because it was about a couple of minutes of slow walking to the sea, pool, restaurant. In the room every day put water, shampoo, gel, soap, shower cap, "plus" excellent cleaning every day.
And most importantly, our room is quiet and no noise can be heard. https://www. youtube. com/watch? v=atgWyNb884M
We also liked the very good location of the NOVOTEL BEACH 5 * hotel, relative to Naama Bay itself. You can no doubt walk to the noisy center of Naama Bay, of course, and along the multi-lane busy roadway, if you settled on the second line at the NOVOTEL PALM 5 * hotel, BUT ...we, quite reasonably, are convinced that it is better to walk to this center along the promenade along beaches of Naama Bay hotels. After all, firstly, there are no cars here; secondly, there is freshness from sea water; thirdly, here the path is shorter, approx. 10-15 minutes.
https://www. youtube. com/watch? v=frf5vYrVqPM
https://www.
youtube. com/watch? v=aVjf5WGMPrs&t=608s
Regarding food, we were also satisfied with everything.
Yes, in quarantine, of course, there are inconveniences, since you do not take food yourself. You can’t put those pieces that you personally liked. BUT it's trifles! You need to eat...tomatoes, cucumbers, carrots, herbs, various salads...fruits! I especially liked that for breakfast there was always scrambled eggs, scrambled eggs for every taste and in any performance. Our daughter loved the delicious cinnamon buns! There were always a lot of buns for breakfast and a variety of them!! ! In addition, there were always different yogurts in packages for breakfast. There were also pancakes, cheese, sausage, sausages. Lunch: always one or two types of soup, greens, croutons, spices. Beef, chicken, fish, rice, potatoes, vegetables. For dinner there was always a grill (meat, chicken, liver, corn), soup, baked and fresh vegetables, etc. There were dishes of local cuisine. The wife liked the fried fish, the child liked the pizza!
From fruits they gave watermelon, melon, dates, grapes, figs ...The child generally liked the assortment of sweets, ice cream!
With regard to alcohol, white and red dry wine and beer were always served at lunch and dinner. There were sprite, cola, fanta. The waiters are all great! BUT...ESPECIALLY we liked the attention of the waiter MAHMOUD!! ! (see photo). He is very attentive, he will always bring the third set of cutlery to the table on time, if there was not one on the table. Always on time and without reminders, he will serve us drinks, alcohol (at the same time, he has an excellent memory, because he remembered from the first time that we drink and always immediately served us glasses with what we drink to our table, he also made sure that the glasses even minutes were not empty).
Regarding the service in the bars on the beach and near the pool, the waiters are clearly not so attentive there, they certainly serve, but ...often at first local, and sometimes they can, pretending not to hear your words “not ice! "Quickly throw into a glass halfway with a spatula of ice and only then add what you asked for. In general, they try first of all to respect the locals.
Animation is, the animators are trying. In general, everything, as in other hotels. In general, all the staff are friendly. The child liked the evening mini-disco, aqua aerobics, bingo, liked the animator who taught children to walk on stilts. The wife liked the show Mr. and Mrs. of the hotel. Personally, I enjoyed exploring the living coral reef at the hotel's beach. I wouldn't spend hours surfacing out of this "paradise of the cold-blooded"! It is especially good to swim during the high tide around 6 o'clock in the morning! The water at this time is just crystal clear!
Magnificent entry into the sea, a lot of beautiful fish! After lunch, you can also swim, but ...the water can often go 1.5-2 meters from the shore. From the beach itself, you don’t immediately notice it, it’s normal to enter the sea, but ...when you start swimming, you understand that the coral reef has become an almost impenetrable barrier between the shore and the buoys. But it does not matter, you can walk along the pontoon and jump off already near the rope with buoys. At the same time, at this time there will be water just above the waist.
In general, in terms of quarantine, that food, that our vacation was a success as a whole! The child did not want to leave this hotel! Would love to visit this hotel again!
Upon arrival, we went through all the procedures pretty quickly and boarded the bus that met us at the airport parking lot in Sharm. By the way, there was a slightly unpleasant aftertaste from the situation when, on the second floor of the airport, a representative of Joyce Tours (Compass), having carefully studied our voucher, where our hotel is indicated, wrote and told us that our bus was in the airport parking lot No. 14. Later, we found out that in fact, our bus is not number 14, but number 20 ...All of the above can be seen on the video: https://www. youtube. com/watch? v=MOTucuQiAkQ&t=6s.
Later, getting into our bus, we saw how large buses from PEGAS and others after 15-20 minutes all began to leave the airport en masse with the arrived tourists, and our small bus with only 15 seats all stood and stood...
In general, our bus stood for at least 30 minutes, and therefore it left the airport the very last.
Another Joyce Tours guide, already during the bus movement, began to declare: “Those who do not come to meet with the guide at the hotel tomorrow at 9.00 am and do not leave their data, we will not take them back from the hotel upon check-out for the flight. Taxi". At the same time, he stated that all family members must come to the meeting with the guide at the hotel at 9.00 in the morning without any exceptions. We still didn’t understand why it was necessary to bring mother and child to this meeting in addition to dad!
Approximately the same situation was repeated with Joyce Tours (Compass) during our departure from this hotel. So, upon departure from the hotel, at 12.00 we handed over the keys to the hotel room, we all cut off the bracelets. This hotel has a fairly fair rule: “If a tourist had lunch when checking into a hotel, then lunch is not provided for check-out from the hotel, ” which we used because we checked in in the evening. Having lunch from 13.00 to 13.40.
, we again began to wait at the reception for our bus from Joyce Tours (Compass), which was supposed to pick us up from the hotel at 15.00. Sitting at the reception, we perfectly saw how, clearly at the time indicated in the announcements, buses from PEGASA and others drove up for tourists going to the airport. Everyone was right on time! And they were big buses! Our small bus from Joyce Tours again, instead of 15.00, as it is written, drove up to the hotel after 15.20. We think that Joyce Tours at that time already knew that our flight was postponed to a later time, and after all, he could have warned us in advance that our flight does not depart on schedule at 18.00 ...but departs later. In general, there was an unpleasant aftertaste from Joyce Tours.
However, this absolutely does not apply to the NOVOTEL BEACH 5 * hotel.
We did not wait at the hotel for check-in, but the room was waiting for us! At the same time, despite the fact that we were actually at the reception 25 minutes before the closing of the restaurant at 22.00. We still have time to feed!
Many thanks for this personally Olga Lepekha!
Thanks to her, everything was done quickly and efficiently. The room was wonderful, everything was working, clean, well-groomed, there were bathrobes, and its location turned out to be beyond praise, because it was about a couple of minutes of slow walking to the sea, pool, restaurant. In the room every day put water, shampoo, gel, soap, shower cap, "plus" excellent cleaning every day.
And most importantly, our room is quiet and no noise can be heard. https://www. youtube. com/watch? v=atgWyNb884M
We also liked the very good location of the NOVOTEL BEACH 5 * hotel, relative to Naama Bay itself. You can no doubt walk to the noisy center of Naama Bay, of course, and along the multi-lane busy roadway, if you settled on the second line at the NOVOTEL PALM 5 * hotel, BUT ...we, quite reasonably, are convinced that it is better to walk to this center along the promenade along beaches of Naama Bay hotels. After all, firstly, there are no cars here; secondly, there is freshness from sea water; thirdly, here the path is shorter, approx. 10-15 minutes.
https://www. youtube. com/watch? v=frf5vYrVqPM
https://www.
youtube. com/watch? v=aVjf5WGMPrs&t=608s
Regarding food, we were also satisfied with everything.
Yes, in quarantine, of course, there are inconveniences, since you do not take food yourself. You can’t put those pieces that you personally liked. BUT it's trifles! You need to eat...tomatoes, cucumbers, carrots, herbs, various salads...fruits! I especially liked that for breakfast there was always scrambled eggs, scrambled eggs for every taste and in any performance. Our daughter loved the delicious cinnamon buns! There were always a lot of buns for breakfast and a variety of them!! ! In addition, there were always different yogurts in packages for breakfast. There were also pancakes, cheese, sausage, sausages. Lunch: always one or two types of soup, greens, croutons, spices. Beef, chicken, fish, rice, potatoes, vegetables. For dinner there was always a grill (meat, chicken, liver, corn), soup, baked and fresh vegetables, etc. There were dishes of local cuisine. The wife liked the fried fish, the child liked the pizza!
From fruits they gave watermelon, melon, dates, grapes, figs ...The child generally liked the assortment of sweets, ice cream!
With regard to alcohol, white and red dry wine and beer were always served at lunch and dinner. There were sprite, cola, fanta. The waiters are all great! BUT...ESPECIALLY we liked the attention of the waiter MAHMOUD!! ! (see photo). He is very attentive, he will always bring the third set of cutlery to the table on time, if there was not one on the table. Always on time and without reminders, he will serve us drinks, alcohol (at the same time, he has an excellent memory, because he remembered from the first time that we drink and always immediately served us glasses with what we drink to our table, he also made sure that the glasses even minutes were not empty).
Regarding the service in the bars on the beach and near the pool, the waiters are clearly not so attentive there, they certainly serve, but ...often at first local, and sometimes they can, pretending not to hear your words “not ice! "Quickly throw into a glass halfway with a spatula of ice and only then add what you asked for. In general, they try first of all to respect the locals.
Animation is, the animators are trying. In general, everything, as in other hotels. In general, all the staff are friendly. The child liked the evening mini-disco, aqua aerobics, bingo, liked the animator who taught children to walk on stilts. The wife liked the show Mr. and Mrs. of the hotel. Personally, I enjoyed exploring the living coral reef at the hotel's beach. I wouldn't spend hours surfacing out of this "paradise of the cold-blooded"! It is especially good to swim during the high tide around 6 o'clock in the morning! The water at this time is just crystal clear!
Magnificent entry into the sea, a lot of beautiful fish! After lunch, you can also swim, but ...the water can often go 1.5-2 meters from the shore. From the beach itself, you don’t immediately notice it, it’s normal to enter the sea, but ...when you start swimming, you understand that the coral reef has become an almost impenetrable barrier between the shore and the buoys. But it does not matter, you can walk along the pontoon and jump off already near the rope with buoys. At the same time, at this time there will be water just above the waist.
In general, in terms of quarantine, that food, that our vacation was a success as a whole! The child did not want to leave this hotel! Would love to visit this hotel again!
Translated automatically from Russian. View original
Comments (4)
leave a comment
Show other comments …