Terrible hotel with bed bugs

Written: 15 january 2021
Travel time: 16 — 28 december 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 3.0
Food: 3.0
Amenities: 4.0
Terrible hotel with old dirty rooms and bedbugs!! ! I came to rest, left bitten, they didn’t even offer to change the room, the service is low, the food is tasteless and there is little choice (The Russian girl from the Gest relation is incompetent and rude. Animator Marina takes phones from children and writes wonderful reviews about the hotel and animations without notifying parents about it! So you should not trust the good reviews. The holiday is ruined, the hotel does not correspond to five stars. After arrival, I had to process and dry-clean all the clothes, as there was a risk of breeding bedbugs at home! ((The hotel initially chose another one a month before the holiday, but On the last day, Teztour notified 3 hours in advance that they no longer work with this hotel. They sent me to this hotel!
Translated automatically from Russian. View original