Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
5.0
Food:
3.0
Amenities:
7.0
We are not spoiled for luxury hotels, but this is one of the poorest and most neglected hotels we have been to.
Perhaps in the pre-Covid times everything was different, but now they save on everything.
All the tourists with whom we spoke were shocked that the reviews on tripadvisor / travel truth are very positive, but they do not correspond to the truth.
I got the impression that the reviews are fake and written by animators.
On the facts:
1. The rooms are old and unkempt, dirty, dusty. I wanted to call a good cleaning just to wash the room. On the second line, the hotel is newer and more well-groomed, perhaps the situation is a little better there.
2. The food is very poor at the level of the school canteen, basically all kinds of pasta, the same vegetables are lethargic and not of the best quality, it seemed that yesterday or leftovers from another restaurant. Everything that was not eaten for breakfast went into lunch salads.
3. From fruits apples, melons and dates. Watermelon for $2. Free for a week gave 3 times.
4. Normal fish also for an additional fee. From meat, grilled chicken and fish in the form of mashed potatoes (similar to frozen hake). A couple of times there was beef.
5. There is no menu for children. There is a corner, there are two dishes, the same as the main menu.
6. Dining room, not a restaurant, just as dirty. Always stood on the right side.
a sickening smell of dampness and mustiness, almost no one has ever sat there. Very imposed paid restaurants a la carte.
7. Of the morning snack bars declared in the printout from 10:30 to 11:30, there was never a time, they asked the animators and the administration, they did not receive a clear answer why it was impossible to give the child at least a bun.
Evening snacks always had pasta with some kind of sauce. once gave fries.
8. From the pros: delicious pastries and cakes. It's all about nutrition.
9. There are also no questions about the sea: a good entry into the sea, the water is warm. We chose the hotel because of the beach. This is the only advantage.
Upon arrival, the impression was that the hotel is focused on local residents, the waiters and staff are rude, they always paid attention to the locals first of all, they treat us like lepers. It was very unpleasant. They found a broken glass, asked to clean it up, it took a day! And this is with the help of a manager. Little attention was paid to such a trifle as cigarette butts.
Objectively - the hotel is a troika and its money is not worth it.
By the way, the Belarusians, when they found out how much we paid, were shocked.
Perhaps one day it will be possible to fly on a last-minute ticket. Pay full price and suffer - no.
Perhaps in the pre-Covid times everything was different, but now they save on everything.
All the tourists with whom we spoke were shocked that the reviews on tripadvisor / travel truth are very positive, but they do not correspond to the truth.
I got the impression that the reviews are fake and written by animators.
On the facts:
1. The rooms are old and unkempt, dirty, dusty. I wanted to call a good cleaning just to wash the room. On the second line, the hotel is newer and more well-groomed, perhaps the situation is a little better there.
2. The food is very poor at the level of the school canteen, basically all kinds of pasta, the same vegetables are lethargic and not of the best quality, it seemed that yesterday or leftovers from another restaurant. Everything that was not eaten for breakfast went into lunch salads.
3. From fruits apples, melons and dates. Watermelon for $2. Free for a week gave 3 times.
4. Normal fish also for an additional fee. From meat, grilled chicken and fish in the form of mashed potatoes (similar to frozen hake). A couple of times there was beef.
5. There is no menu for children. There is a corner, there are two dishes, the same as the main menu.
6. Dining room, not a restaurant, just as dirty. Always stood on the right side.
a sickening smell of dampness and mustiness, almost no one has ever sat there. Very imposed paid restaurants a la carte.
7. Of the morning snack bars declared in the printout from 10:30 to 11:30, there was never a time, they asked the animators and the administration, they did not receive a clear answer why it was impossible to give the child at least a bun.
Evening snacks always had pasta with some kind of sauce. once gave fries.
8. From the pros: delicious pastries and cakes. It's all about nutrition.
9. There are also no questions about the sea: a good entry into the sea, the water is warm. We chose the hotel because of the beach. This is the only advantage.
Upon arrival, the impression was that the hotel is focused on local residents, the waiters and staff are rude, they always paid attention to the locals first of all, they treat us like lepers. It was very unpleasant. They found a broken glass, asked to clean it up, it took a day! And this is with the help of a manager. Little attention was paid to such a trifle as cigarette butts.
Objectively - the hotel is a troika and its money is not worth it.
By the way, the Belarusians, when they found out how much we paid, were shocked.
Perhaps one day it will be possible to fly on a last-minute ticket. Pay full price and suffer - no.
Translated automatically from Russian. View original
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