В целом отель хороший, но есть недоработки In general, the hotel is good, but there are some shortcomings

The hotel itself looks very nice, the territory is really well-groomed, gardeners work every day.
The restaurant is also clean, like the food is fresh, but not very varied and not particularly tasty. Most likely, save on quality products. For 6 days, given that we did not always eat at the hotel, we were pretty fed up. But for the whole day you get tired and eat what they offer.
The cook who stands on the pasta does not take into account the wishes at all, he makes the pasta that he himself wants or for which the demand is the highest from the queue.
Alcohol and coffee are terrible.
Wi-Fi does not catch well even in the lobby.
The rooms are not bad, they cleaned every day, changed towels, brought water.
The beach is large, there were plenty of sunbeds, the red flag was not always there, we managed to swim.
Terrible queues for French fries and pizza. And it's not worth it, they tried it once and realized that it was rubbish (again, because of cheap products).

The water in the pool was cold, we didn't even swim there.
Most of all I did not like the hotel guides.
We had Amir, at the first meeting we got the impression that we owe him something. Very strange behavior of a man who constantly shamed people who were quietly discussing something. It's like he's doing a favor to be here with us and he doesn't really need it.
He promised us a trip to the pyramids on a good road in 5 hours. As a result, we drove 8-9 hours. And the same back.
Why deceive people? This spoils the impression of the whole trip as a whole. For the entire 9-hour journey there was only 1 stop! We left at one in the morning and arrived at 10 in the morning, and immediately we were taken from the bus on an excursion. People didn’t even wash after sleep, didn’t eat their “delicious” dry rations with red paper sausage, didn’t change clothes. There was no water in the bus toilet. The bus is old, although the attendant assured that it was 2020. The whole situation was saved by a witty, pleasant guide. It was he who warned us that we might be robbed, and not the escort, who, in principle, did not solve a single issue, but had fun with the girls in front of the bus.
In general, I liked the trip to the pyramids by 50% and this is the merit of the sights, not the people.
Another trip they offer is to see the city center. We spent half a day at the oil factory, at the sweet shop. And thank God, we looked at the "museum department" in the shopping center, where replicas from the Cairo Museum and a copy of Tutankhamun's mask are presented. Could easily do without this trip, just wasted time.
In general, there are mixed feelings about the hotel and the services provided by its employees.