Ужас!!! Horror!!!

Just arrived from Egypt. Were for the first time. The hotel for 4 only meals. Everything else is 3 with a big minus. Settled in the room at first disgusting especially for what would then be in 20 minutes? relocate. Cleaners steal things. We personally stole 2 windbreakers. Removed for show. Even tips don't help. The room is full of bugs, midges, mosquitoes. At the reception, they do not want to respond to a remark for any reason. Is it the fifth time. They say they don't understand Russian. How many have seen how they tried to swear!! ! Useless. The territory is watered with urine. The stench is terrible. Lifeguards at the pool do not look after children. Let the parents watch. Before our eyes, almost two children drowned. One boy was barely pumped out. The guides from Coral Travel / Odeon are generally terrible people. They yell, humiliate if they don't like something. Nothing can be solved with their help, although they promise. They would only sell tours. In general, if you want to spoil your vacation, you are here.