Насправді не 5* а 4* Not really 5 * but 4 *

Hello everybody. I'll start with the fact that this hotel was sold to us as 5 *, but when issuing documents in Kiev, it turned out that it is 4 *. Compared to other hotels (and we are in Egypt 4 times) this one pulls only 3+, so if you have not bought a ticket, read the reviews (and they are true) and think twice before going there.
The hotel is new but very dirty, rarely cleaned, the hall between the pillows on the couch is full of garbage, hair and even false nails, our room was cleaned very badly, regardless of whether we left $, though some cleaned well and even laid out various figures. The floor by the pool was never washed! ! ! ! ! The food is fresh but monotonous. There is no fruit, in the morning coffee and milk are very diluted with water. Vegetables and dishes were washed very poorly, there were not enough cups for dinner.
For children there is only a children's pool and trampoline, as well as animation at dinner, no playground.

During the day by the pool aerobics, water aerobics, water polo at dinner, we did not like the animation.
The bus to the city costs $ 5 per person. The bus to the sea goes once an hour but not always, and go in the heat even for 15 minutes. hard. The sea is very shallow to swim you need to go 15 minutes. on the water (until you reach the depths you can burn) and yet there are no fish or corals.
The guides themselves in the hotel and on excursions said that tourists do not like the hotel and for this money you can go to the best hotel.
So if the travel agency will tell you that this is a good hotel and tourists like it, you do not believe it ! ! !!
And most importantly, if you go from the tour operator Coral travel, you should know that their insurance company "KREMIN" Donetsk in cases more difficult than just paying for a pill from the stomach insurance is NOT PAID and you will have to pay the full amount of treatment yourself or you just have big trouble with their doctors, which you will decide for yourself, because the guides do not want to participate.
Our friend underwent surgery for appendicitis, which cost $ 730, and since the insurance computer. did not want to transfer money from them took away the passport, the truth returned after big scandals on the last day.