отель ужасный, не едьте сюда с детьми Terrible hotel don't go here with kids

Terrible hotel, for this money it is better to choose any five! Let's start with the location, the hotel is located in an abandoned place, around abandoned construction sites and the desert. Yes, it takes about 20 minutes to get to civilization, many wrote that they went to paid and abandoned beaches on foot, but, the road to these hotels without a single shadow, you need to walk in the sun, it’s unbearable. The hotel’s own beach is far away, we rode the bus for 25 minutes and were there for the first and last time, it’s not the sea, but a puddle, or rather just a bay, you don’t you will see, the bottom is more like dust and dirt, but not sand. sooo shallow, the child walked for a long time to have the opportunity to swim, dead jellyfish swim around....this is not normal... there is dirt all around! The beach is dirty, jellyfish are lying everywhere.
Number: We arrived at 8.00, settled us at about 13.30, the bracelets were issued at 11.30, we begged for them, because we had neither water nor food, the child had nowhere to buy this, because the nearest shops are at least 20 minutes away. from the hotel. The room was dirty, the pastel was not changed, a lot of women's hair, asked to be changed, they did it with psychos. Instead of rest, I had to do the cleaning. pulled out a tuft of women's hair... washed the walls in brown spots... The whole room was covered in dust, the cleaners wiped a large mirror with a dirty rag and left it in yellow stains... The floors were somehow greasy... I took a rag from the staff and washed them. . . I have never seen such a gesture....
Food: Those who have already rested in Egypt, even in cheap hotels, will be shocked by such a small choice. The child was hungry. Every day there was a choice in the morning: boiled eggs or scrambled eggs. Lunch: rice or vermicelli. Dinner: rice or vermicelli. And so every day... Believe me, on the third day you don’t want to go to the dining room anymore, because these side dishes are already sick... Of course there is meat, but they give girls and children only bones... For men, larger pieces but strictly according to one, then they say that you already took it. People begged for meat. Here's everything for you! The fish was fried every day and of course the same one, it was a piece of fat in batter. There are different dishes around, but in fact these are beans, peas and vegetables steamed or stewed, which are impossible to eat. There were sliced ​ ​ fruits, vegetables, sweets. But I repeat, the child was hungry! He doesn’t eat rice at all, but eats only pasta all day long Of course there is not possible!

Staff: I would kick everyone out of the reception, only one girl speaks Russian, whom I didn’t even want to approach, because she never smiled and rolled her eyes and listened to people’s problems. Keep in mind, without knowing Arabic, your requests will not be fulfilled, because that the rest of the staff at the reception, pretending to be teapots, pretended not to know English, watched many times how people in Russian tried to explain something, they were refused help pretending that they did not understand anything. I did not have hot water in my room, I called the reception, there was no Russian speaker and they told me that in the evening hot water is paid! To put it mildly, they don’t even want to hear you.
On the fourth day of our stay, we were placed in the next room by some aggressive "convicts" who initially began to survive us, we had a common balcony, they ate vodka from 6.00 in the morning, specially yelled at us to wake up, we are calm people, tried explain in a normal way that we have a small child, but they didn’t want to listen to us, they yelled “get up early with us”, then the drunks began to threaten us. How did the reception react? After our requests, we were moved to the very end of the hotel. from the fact that they don’t even think about whom and with whom to settle, be prepared that when you arrive with a child, you will also be placed without hesitation in such inadequate people.
In the new room, the toilet bowl was leaking and there was a huge puddle on the tiles, the balcony did not open, the lock was broken... I immediately asked to fix everything faster, they promised to send us a repairman when we leave for the beach, as a result we arrived in the evening, everything is in place, the stench is terrible, it is impossible to ventilate, the door is broken. . . I called the reception, as it turned out, they forgot about us, maybe they thought that we would fix it ourselves. . . After 15 minutes, the Repairman came, repaired for a long time and at night they said not to use the toilet . .
Insurance: after a one-time swim on their beach, the child got a spot with blisters, didn’t sleep all night, itched, they came to ask the reception for a doctor and insurance, we were told that this was not an insured event and was sent to be checked out by their private doctor, who wait a minute, it costs $ 25, he has his own pharmacy, many vacationers turned to him, he made incorrect diagnoses and prescribed medicines from his pharmacy... We refused his services and went to the city clinic, where we were accepted for $ 6.

The photos of the hotel on the websites are very old, in fact the hotel has already been killed. People who do not know at least English, better look for another hotel, for this money you can find something better.
Conclusion: no more fours, what hotel, such staff and contingent...