Bad hotel, sewage liquid is refused a lawn for balcony

Written: 27 july 2025
Travel time: 16 — 27 july 2025
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 1.0
We bought a tour from the PEGAS operator for a family of 4 people. Arrived and swept ...
1. Profiting at about 12 a. m. The hotel administration settled us in a real shed - dirty, killed, smelly and with 3 single beds (although there are 4 people, and when booking, photos of a normal room with 4 sleeping places were provided). In order to get a normal number, they offered to pay $ 150 (about 15 dollars per day). After long scandalous negotiations, they agreed on $ 40. They tried to solve the issue through the travel agent, but because of the night time they offered to wait for the morning. Yeah ...
It is impossible to solve any issues on the recipe. If the question is inconvenient, employees include the mode "Russian and English do not speak", "I do not understand you. "
2. The hotel is worn, requires investments and repair. The room has dirt. Daily cleaning is formal.

The mirror, as it was in divorces during the settlement, was so left on the day of departure. A bird put a bird to the balcony door. Three days to the cake, the wedger did not even touch. On the fourth day, he gathered a cake with a napkin, but he did not guess to wipe the glass.
3. The beach is far away. You need to pretend to be a bus. Even if you did everything according to the instructions, the bus on the bus may not be enough, because the guests living in the hotel without recording are breaking into the bus, and the administration does not care about the mental health of their guests.
Go 15 minutes.
If there were not enough places in the bus, go by taxi - $ 4-6 in one direction.
Beach towels are torn, holes are dumbfounded.
4. Nutrition is normal. You can always find what to eat. But the dishes are dirty, there are many guests, there are not enough tables. The furniture is excessively boiled, the tables are swinging, I had to put napkins under the legs. On the distribution of meat and sweets, the staff is very greedy. Children were afraid to go for their own for cakes, because.
An employee of the catering unit (the restaurant does not turn the tongue to name the tongue) instead of cakes torn crumbs. This is such humor, right?
The canteen room is very hot. The air conditioners either do not work, or they do not include them so that the guests do not sit down for a long time.
When distributing pizza or potatoes of free freshers in the day, the hotel personnel deprives the faces of Slavic appearance - 5 potatoes of Free for us against a whole plate of potatoes for Arab vacationers.
Alcohol and drinks in plastic glasses. Beer from the cooler of norms, local alcohol - poison.
5. The pool is dirty. Fragments of food are swimming. The water park (several slides) was killed. The slides work several hours a day. On our last day of stay, one of two big slides did not work at all. Photos of the hotel and the water park posted on the Internet are not true. The feeling is such that advertising photos are 20 years ago.
6. Animation about nothing. Sharped under Arab children.
There is no talk of rampant fun at all. It is monotonous, sad and cheap.
There is one Russian-speaking animator whose function is, apparently, to chat on the phone and go back and forth.

7. was pleasantly surprised to find a note on congratulations on the DR and a offer to get your festive cake (a gift from the hotel). As a result, it was still a quest to get the cake. During lunch, they offered to appear for a cake in the evening. In the evening they offered to sit and wait. They did not wait. And, Hallelujah, the cake was brought to the room. That is, the idea is good, but realization through one place.
8. And most importantly, because of which you should think 1000 times before buying a tour at this hotel. The green area of the hotel is watered with water from sewer sumps. Can you imagine this stench? When taxi drivers bring tourists to the hotel, close their noses and try to get the calculation as soon as possible and leave ...Morning on the balcony does not begin with coffee, but with a stench!
I don’t understand what the hotel leaders are thinking about.
And the last. 4 stars are too loud. The hotel does not reach 2 stars. The main composition of the guests is Arabs with their habits and features.
I summarize - irreparable and greedy employees of the recipe, dirt, stink, watering plantations on the territory of the Swizhi hotel; The proximity mainly with the Arabs - many are not familiar with the term "education", burst into someone else's door day and night; Boring, monotonous, the animation is faceless; The power is normal, but there are not enough tables to eat, to eat standing is inconvenient. Guys, read reviews and make the right choice. There are no advantages in Panorama Naam Heights.
Translated automatically from Russian. View original