Service - 0, bestial attitude

Written: 13 september 2014
Travel time: 5 — 12 september 2014
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 5.0
Food: 1.0
Amenities: 4.0
Good day to all!
I chose the hotel based on the recommendations of a travel agent, whom I trusted in principle ...
The hotel is a bit old and shabby, I was in Hurghada (Titanic Palace) in May for the same money - heaven and earth ...the territory seems to be large, but everything is done somehow sloppily ...to the sea, pool and to the room from the dining room and from It’s difficult to get to the lobby of the bar ...True, you can give money for a better room, but they can throw it like us (as a result, a local police general was settled a day later, and we were told about the repair and were asked to leave in an ultimatum) There is Timur, who decides ...the money was taken on the last day and with a scandal ...

The room in which they moved, like nothing else, with a view of the sea (they have it supposedly improved for 20 bucks a day according to the price list, it turned out to be free for us), the climate really doesn’t work properly, no matter how cool it is, it’s unbelievable, the rooms are so damp, that things don't dry at all....
even when the climate is turned off, cleaning is only for 1 dollar, without a dollar 0. There is a telly, two Russian channels, where Ukrainian goats zombify for days ...
The food is complete ...obviously ...fruits, except for green melon and ice cream ! ! ! ! there are no oranges, unripe dates at all ....

Didn't like EVERYTHING! ! !
1. Anex Tour, through which we traveled (and there were 13 of us) stupidly breeds for loot! like super urgently fill out the next questionnaire (for the tenth time) after the meeting and you have two hours to give it back, but the essence is not in the questionnaire, but in excursions ...after all, it turns out that this is a complete lie: you need special permission to to leave the hotel, you need to attend excursions only through the annex tour for big money, and if you do not want to take an excursion through the annex tour (this is a shock for them) you must fill out a box in the questionnaire stating that you undertake not to leave the hotel, which contradicts insurance conditions, etc. - the reason is simple to roll on the money of fresh arrivals. .
, since boys walk around the same territory of the hotel and the beach from the same annex and offer excursions at half the price ...Since we are not going for the first time, they refused excursions - a scandal - the result - everything is ok.
2. The Egyptians are a people deeply convinced that we: Russians, Ukrainians, Belarusians are people of the lower class or something. . if they didn’t give a dollar to you and they don’t talk, and if they talk, then through their teeth (in short, we owe them))) you can be sweared in their own language (we alone understood their language - the Egyptian was unlucky, after the word pig in their language) )) I was in Hurghada in May - everything is completely different there, I think the staff was picked up in the hotel.
3. The rooms, as I wrote earlier, are damp, the climate is not adjustable, etc.

4. To make it clear, the hotel is not on the plain, but on the mountain, to get to the sea, you need to go down the elevator, and then walk through the pool along the alley for about 10 minutes.

In general, I don’t know what else to write, if you have any questions, write to den333@ukr. net
Translated automatically from Russian. View original