Не 5 звёзд!!! Not 5 stars!!!

I want many to open their eyes to this Hotel!!! ! First of all, it's not 5 far away. weak 3! we are resting in Egypt for the fourth time, we rested in different countries, so there is something to compare with! upon check-in they asked for a good room at the reception, to which we were told that it was for a fee and they could make a discount, insolently said that it was will cost $25. took me to a terrible room, and then, for comparison, to a good, new one with a great view! of course they paid! they came for lunch, it's just awful!! ! dirty, tablecloths are laid only for dinner, everything is old and needs to be replaced. . . tables, chairs, shabby walls! went around the whole restaurant and realized that there was simply nothing to eat except soup and rice with chicken, the assortment was far from 5-ku! not in a bar! the ashes are not washed, they are simply thrown out! There are two opinions about the staff! some are normal, if you treat them or give them $ 1, if you don’t give them, this will be the attitude! I ask questions! What are you here for? The face of the hotel. . . at the bar near the beach, the bartender Dima is a normal guy, at the Lobby the bartender is Azur and the guy waiter in Ala Carte! I forgot to say about the New Year's dinner. . . which cost $70 per person. the appearance that there is a lot of food, but in fact everything is not tasty cooked, a lot of things just spoiled! at the end of the evening we notice that we have lost a bag of duty free with alcohol. . . disassembly begins, a scandal and it turns out that the package is placed between two chairs and it seems to be there! only the chairs were quickly set up while we were sorting it out! then, according to people’s conversations, it turns out we were not the only ones who had lost alcohol for no reason! ! plus there was one! a good company with whom we met there! it was fun! the sea is warm, but there are few fish. green area.