Отель, который оставил неоднозначные впечатления A hotel that left mixed impressions

The hotel was chosen for a long time and carefully, the main condition for the choice was the presence of a coral reef. I'll start with checking into the hotel, we arrived at the hotel somewhere around 20.00, we were immediately sent for dinner, then check-in. We were settled in room 261, we said that first we look then we check in, the room turned out to be overlooking the wall, with a non-working shower, a dirty bed !! ! On the demand to relocate us to a normal, clean room, we were refused, even for a surcharge !! ! (At the reception, the administrator, with a displeased look, said that all the rooms were occupied and that the problem could be solved tomorrow, when the guests were evicted).
The next day, we turned again to the reception, to which we were again told that there were no rooms (the guide of the Anex Tour company from which we flew just froze and went to solve the problem with the number ourselves, although on the way to the hotel the guide sang praises that with any problem you can refer to it). As a result, after the scandal, the hostess of the hotel (a girl from Ukraine) approached us, we explained the situation and we were offered to move to a nice room by the pool for $30. The hotel itself is very compact, so you don't have to walk far.
There are 2 restaurants (buffet) in the lobby, the choice of food in the restaurant is very small, in order to eat something you had to bypass the restaurant 3 times ((we are not picky, but we have something to compare with). Although there were seafood: shrimp, crabs, squid, fish. There were very few fruits: pomegranates, pears, apples. Bars on site are open from 10 to 23. Meals are not for 5 *. Near the large pool you could have a snack: hamburgers, pizza, french fries + from 13 hours to 15 handed out ice cream.

The hotel has 2 entry into the sea, the first entry into the sea from the beach, it is normal for children and the second entry is from the pontoon for those who like to dive. The reef is beautiful, but we did not see any exotic, small beautiful fish, but nothing more. On the way to the pontoon there is a diving club where you can dive with an instructor for $25.
I also want to write about the guides of Aneks, for the first time we encountered such boors who pretend to be incomprehensible! They openly express dislike for tourists, demand that excursions be bought only from them, they threaten that if you don’t buy, then it’s not a fact that you will return home. After communicating with such creatures, an unpleasant aftertaste remains and it seems that the hotel sucks. But this is not so, the hotel staff is very good-natured, they try to please the guests.