Мои впечатления My impressions

Went in a fairly large group of 7 people. It all started at the airport. The tour operator Odeon (Coral) met us, a small minibus in which things were put directly on the back seats through the window, and there were quite a lot of people, but these are trifles. We arrived at the hotel at 9:00. At the hotel they collected passports, brought juice, conducted a tour on the top floor (Anna from the reception) assigned them to rooms... I was the luckiest of all? ! My wife and child and I got room 109 on the first floor opposite the central pool, the rest of the side CAMERAS, all of which are the same on the 2nd, 4th, 5th floors. The porter brought the suitcase and immediately showed 5 on his fingers !! ! bucks (evaluate a good room, you need five) this is the question that the hotel does not take money. The room was not ready, I went out into the corridor and invited the cleaner to clean the room, change towels and beds. Alright, the holiday has begun. The next day meeting with the tour operator. Mahmud, a guide from Coral (Odeon), is a friendly, smiling Egyptian, he promised to fix everything, change rooms for our colleagues... They changed one awl for soap, an identical room on the 2nd floor, the rest refused because the rooms were similar. We concluded for ourselves that this is an attitude to the tour operator. In the lobby of the hotel there were practically none, they could be caught from 19.30 and even then not always. But Tez-turovtsy (well done guys) were always there and sometimes helped. On the third day, my wife was poisoned, and very specifically, I contacted the tour operator Mahmud by phone, in response I heard that the guide Aladin does not work for you in this hotel. He approached Anya at the reception, sent her to the hotel doctor, where they explained to Dr. Abdul in Russian-English-finger language, asked what the saw ate, hearing in response that fish and squid shook his head heavily. The treatment lasted 4 days, including dropper injections and tablets. True, we must give him his due, well done, he came to the room himself, was interested in health.
A planned diving trip with a scandal, but Aladdin (tour guide) postponed.
We went to the spa center of the hotel left a miserable impression, we went to Naama Bay to the Turkish baths.

Since March 1, the tour guide has changed again, but nothing has changed with its elusiveness (like the previous ones).
Relations at the hotel are more or less normal, everyone is smiling, friendly, well done our animators Kostya and Nastya, they are always in sight and at their combat post (well done guys).
The hotel is weakly drawn to 5 stars, believe me, there is something to compare with.
On the last day, we left at 15.40, at 12.00 we were cut off the bracelets and you are already nobody, you have zero attention, you no longer exist, from 15.40 the departure was moved to 17.10, without a bracelet, if you went anywhere and looked at you already as at enemy of the people! In other hotels, while you are in the hotel, the bracelets are not cut off !! ! The same minibus arrived from Coral (Odeon) stuffed things like herrings in the back seats of the sea and drove to the airport. And then another story begins. . .