Didn't like the hotel. Service is bad.

Written: 11 may 2014
Travel time: 17 — 26 april 2014
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
1. Rested at the hotel from 04/17/14. to 04/26/14. The hotel is old. Cracks are visible on the facades. Inside the rooms there is old furniture, air conditioners, TVs, baths, etc. The air conditioner didn't work in my room. The bathtub had a hole in it. The hotel area is not well cleaned. Some paved paths are broken. The pool towels are old.
2. The cafe-restaurant is a Soviet canteen. Public catering. Not tasty food. Meat and fish dishes are distributed by the waiter in doses. No more than 1 or 2 servings per person. The food is not juicy. There was always little fruit on the buffet. Fruits were limited to oranges, dates, melons. Some dishes are prepared from products not of the first freshness.
3. The service in the cafe, hotel restaurant was disgusting. Russians are very dismissive and bad attitude. All waiters and bartenders serve slowly and can argue with hotel guests.
4. The hotel does not accept bank cards for payment.

5. Hotel staff sell drugs (hashish) on site. Hotel guests have no problem using drugs in the rooms and around the pool areas.
6. There is no internet in the rooms. Limited free internet access is available only at the reception, daily from 19 to 21. (dinner at this time). Slow Internet connection. Overloaded. The connection often dropped.
7.50% (fifty percent) of hotel guests are pensioners from Russia.
8. There is austerity everywhere. On the choice and quality of food, on the Internet, on the lack of standard accessories in the bathroom (shampoo, etc. ). When traveling on an excursion, breakfast or dinner is left to the tourist at the reception so that the tourist can eat on the way. Food is packaged in a thin cardboard box. Reminds me of a cake box. This box falls apart in the hands, on the bus, because the mount is cardboard, cheap (! ) And unreliable. All other hotels put food in branded gift bags. Even on this, the Poinciana Hotel saves.
I do not recommend visiting this hotel.
Tip for other travelers to choose a good room:
Numbers 302 to 355 are new. (new buildings). Some of them have a good sea view.
Translated automatically from Russian. View original