Despite all the "cons" that are written on the Internet - we fell in love with this hotel with all our hearts

Written: 21 november 2017
Travel time: 28 october — 8 november 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
There will be a lot of text, perhaps not everyone will be interested in reading in full, and therefore I will briefly say that we are satisfied with our stay at the hotel!
Reef Oasis Beach Resort was offered to us at the Kharkov Travel Agency *GOLDEN TRAVEL* when we wanted to celebrate the New Year in warm Egypt. The trip did not work out, but they paid attention to the hotel, re-read a bunch of various, often negative reviews, but still booked a tour to this hotel.
From our plane flight , seven families chose the Reef oasis for their vacation . Aziz met us at the reception, registration took no more than 10 minutes. When we were handed the keys to the room, I immediately realized that we were lucky with the number. The voucher was with the cheapest promo room category and what to expect from it remained a mystery. We were ready for the worst, but the key card spoke for itself, that the number after the update.

We were settled in 3103 - the rooms are close to the reception, the Jaconda restaurant is generally opposite, a 24-hour bar is within walking distance ...but the most pleasant thing is the first floor and access to the pool. The room has a large bed, a modern TV, a set of hygiene products in the bathroom. After reading the reviews before leaving, I immediately checked the bed for insects. It was nice to see a brand new mattress and perfect bedding.
In the evening, they found it impossible to plug the phone into the socket for charging. We turned with a question to the reception - we were promised to call an electrician who came after us. He took out the cores of the sockets, picked up sockets suitable for us in his magic suitcase, installed them and left. Of all this, for the settlement, the room, the work of the reception staff - we rated it a solid 5.
The fact that the floors are washed in the room and near it, I saw when they did the cleaning for us, and we swam in the pool.
The cleaner every day delighted us with new decorations from towels, flowers. So there were plenty of towels, after parsing the swans. I also left a bottle of water and added gels as needed. When moving in, we wiped the places we needed to use and the dust that settled over time on the TV did not interfere with our rest. We knew where and at what difficult time we were going to rest. Cleaning did not reach the rating of 5, but we have no complaints.
Knowing about the weak Wi-Fi, upon arrival we bought ourselves a card and in the evenings by the pool we sent photos and videos taken during the day to our friends.
Our first dinner was in Giaconda - it did not cause delight, but there was a lot of everything and edible. We did not understand where to get tea and decided to take a walk to a restaurant by the sea. He fell in love with us immediately - we liked the design of the halls, the view of the sea, pleasant waiters. We chose our cakes and they immediately brought us tea. Later we learned that the waiter's name is Mustafa (slender with glasses).

There was another waiter who we remember and could make us feel good for the whole day - Mohamed Abdelmohsen. He asked me to teach him Ukrainian words, although there are so many of them in his arsenal, we taught him to speak DELICIOUS. He immediately went to a crowded table and, having wished savory, he won the applause of the audience and, as a reward, at that table they also recorded a phrase in Ukrainian for him. They are big smarties in this restaurant, it is clear that they tried their best. The food itself suited us just fine. There were dishes that fell in love - the beef was always excellent. Turkey, duck, chicken, fish, octopus - also very much. There was always enough fruit, they were constantly offered. Delicious persimmon, guava, red apples, grapes. There have also always been bananas, melons, dates, green apples, pomegranates and tangerines.
We like to have breakfast with cold milk and buns, and here we did not change ourselves.
The territory amazed us, impressed us, and here we do not have enough rating 5 to appreciate all the charm that surrounded us these days. The area is GREAT! ! ! An abundance of palms, trees, cacti, lawns. Workers all day mess with flowers, cut trees, renew the grass - just bees. Many thanks for their work, patience - you feel in an oasis of greenery.
We visited the water park. We went with the goal of taking only photos, but we met our neighbors on the beach, could not resist seeing their excitement and also tried several slides. They even gave us a circle so that we could try the slide called the “toilet bowl” by the children, but I didn’t have the courage to sit in the circle, and when I looked at what was happening there, I flatly refused to go down. Or rather, we went down, but so to speak against the current - everyone went up the stairs with circles, and we were the only ones down ...Another reason people chose this hotel is the water park for children.
It was only heard on the beach when it was already 14 o'clock to go to the slides.
The beach, the sea - you can talk about it endlessly. It's good that we have photos and videos - thanks to them, you understand that we really were there, and not everything was a dream. I am the owner of white skin, even blue-white. Over the years, they have adapted so that I do not burn out, to be in the sun from 7 to 9 in the morning. Therefore, we are always among the first on the beach. This has its advantages - watching how nature wakes up, you see something that people will not see at 9 in the morning. Every morning a bird walked along the beach - it must have been a heron. White graceful bird, hunted fish, very successfully.

We also learned that a cat with kittens lives on the territory. Although I saw her photo in the reviews of tourists, but in reality she turned out to be even more interesting. Every morning she carried her kittens from place to place.
When I ran after her for the first time, a security guard stopped me - he didn’t let her catch up, he explained with gestures that she had kittens. I was afraid that I might offend the cat. As a true cat lady, I respected a man who takes care of a cat. There were only a few people in the morning and the guard naturally remembered us. Always said hello and asked how you were doing. Thanks to him, the cat was with the fish - he shared his ration with her. The language barrier is easily solved by a translator on the phone, in the morning we had a nice interlocutor. We liked the people with whom we came into contact here, they fill this place with color and warmth. We will definitely come again soon and hope to see these people in their places. After all, I went to water aerobics when I led Soummi, the beach guard pleased Mohamed Alhag.
Arriving early is a special treat. The sand is smooth, no footprints. The sun emerges from behind the mountains and illuminates everything with its special golden light.
Fish frolic on the very surface of the water, flutes float like a bunch of logs, sticks. Stingrays and eagles are obligatory morning guests. So before 7 in the morning we already had time to recharge with positive energy.

After breakfast, people begin to converge on the beach. That was the first five days. Then, probably, the hotel was completely full and we were already far from the first to come to the beach, by 7.30 - there were almost no empty seats. Those who came later laid towels on the sand or could steal a sunbed from those who left. Daytime beach workers also vigilantly watched the sunbeds and could easily carry it away while you are at sea or drinking beer at the bar ...it’s not pleasant enough, this didn’t affect us, but the last three days we often observed this. With an employee changing towels - the relationship did not work out. Changing towels was out of the question, pulling out a lucky lottery ticket. In order not to spoil your mood - towels were not changed every day.
Even with a standing pile of towels - did not give.
The mattresses on the trestle bed are old, but when you covered them with a towel, it is no longer so important.
During the day, the beach is filled with people and children with their parents build entire sand castles. This beach is just a godsend for families with children.
But the pantone needs urgent repairs. When we were at the hotel, we observed many repairs that were actively starting - we hope that the hands will reach the repair of the pantone. We believe that we will see it updated.
A huge sandy beach, a reef with its inhabitants are so breathtaking that they cover all everyday little things in everyday life. We have never spent so much time in the water - I thought I would come home with a mask imprint on my face ...We got acquainted with the puffer fish, lionfish, butterfly fish, parrot fish, saw a big one. They knew a place where a stingray often lies. Gorgeous sea, windless bay, water of magical color with the scent of watermelon!
It is a pity that because of this beauty many yachts sail and it was such that they spilled a solarium. There was a strong smell and the sea was covered with a film.


I heard a conversation, quite old women, about how they are unhappy with the hotel and that they need to troll it in the reviews. Like, they deceived that 5 stars, paid ice cream, queues at the restaurant ...I don’t see the hotel’s fault in their dissatisfaction - you need to read where you are going. We knew that the hotel did not confirm the star rating, that ice cream was for a fee. The queues in recent days are explained by the occupancy of the hotel, due to the affordability of the price. We never cease to wonder how such a huge and green hotel managed to survive in such difficult times. We know that before the ticket was many times more expensive and now we are taking advantage of the moment. We also saw some cons, but you should not get hung up - it can be worse. Our vacation was a success and we are already planning to book a tour here.
Translated automatically from Russian. View original