Very disappointed. Spoiled vacation.

Written: 2 may 2019
Travel time: 10 — 17 march 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 3.0
Food: 7.0
Amenities: 6.0
I am writing for the first time, because two months after the ruined vacation, there is still an unpleasant aftertaste!

I was in Egypt for the 4th time and there is something to compare with. Spread the bottom of this Reef, I don't want people to get caught like us! And now I will justify and give the facts:

1. We arrived at the hotel at about 8:30 in the morning, but the bracelets were given to us only after 10, when the restaurants closed, so that they would not think to eat.

2. They said check-in after 14. We decided to take a walk around the territory for now, since in normal hotels they usually check in earlier, but this is not about the Reef. Hungry, hot, returned to the reception, a lot of people, many swear about the rooms, queues, no Wi-Fi. But all the interesting things were yet to come.


3. We had an improved promo room in our voucher. But at the reception they started to tell us the most shit that they had. Regular standard. At the moment when I pointed to the word Preferred (improved), the Bedouin pretended not to see the word.
Tin numbers. It's just barracks!!!
Below I will attach a photo of the number that we fought, ripped out from these pido * aces, changed 3 numbers, since I understood that I would not rest in that tin for $ 1070. And this one was better than the last! We flew from the Passepartout travel agency in the Dnieper.
It seems to be, thanks to them, they gave us a better barrack than before. But the director there was also not very on our side, but entered into confrontations with me and tried to blunt me and argue. Bottom line: the first day is screwed up, since we settled at about 17:00, the condition is simply terrible, because my head hurt after the flight, and after all these conflict situations, horror generally hurt!

4. Settled. Pool until 17, beach until 18, but we did not have time to swim, as towels are issued until 17!

5. I did not want to believe that our people were treated worse than the Italians, until I was convinced of this several times. As a bidouin, for example, he did not want to give a new towel to my girlfriend, but he tulil a faded one until I came up, and also tried to be impudent there.
To girls, the attitude is not respectful and bad. Join up guide to one of the hotel guests, who was only with her mother, said: "Get out of here! " When she said that she wanted to hand over a blank sheet without filling it out on the tour. Unfortunately, it didn't happen to me! Then she told. We met on the basis of fucking with this hotel.

6. Staff: the bottom is real, I didn’t expect extravaganza from the Egyptians, but not only were cattle, they also hated people, not all of course, but they came across.

7. Food: not bad 7 out of 10. Sweet is the same, sweets on top are different. Red wine is fine. But there were guys with us who saw how a midge got into the wine, and the bidouin got into it with his hands. Such a spectacle and a certain level of staff in the kitchen shows.

And also because of the fact that repopulated. There were queues at the restaurant. Also not cool. Came to eat, standing waiting, how hello.

8. Beach: accordingly, it was also very crowded. Noisy. Mostly Italian music is played.
The Italians themselves are funny, smiling people. There are no questions for them. The food on the beach is also scarce. In a burger cutlet it is not clear why. Yupi instead of juice and the cheapest 200 ml disposable cups throughout the hotel. You pay more than $1000 and you feel how they save on you. The coffee wasn't bad though.

9. On the plus side, this is a coral reef and a restaurant with a gorgeous view. Beautiful area in places. This is where the pluses end.

10. And finally ...When we checked out, we did it at about 14:00, so due to the fact that we were not given the superior room indicated in the voucher, we checked in at 17, these assholes, again from my girlfriend, she wore the key, they began to demand 40 euros, due to the fact that they did not check out until 12. Again, I had to sort out this garbage.

Outcome: Rest well spoiled. The hotel is NOT RECOMMENDED! And in any case, I will not go there! I'm writing a review just so people don't get stuck like we did!
If I had read such a review before, I would have chosen another hotel for the money we paid. And its price is $700-800. Rasparienny go * but. That's how I would describe this hotel!
Translated automatically from Russian. View original