Everything seems to be fine, if not for one situation

Written: 15 january 2020
Travel time: 27 january — 3 february 2019
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 5.0
Food: 7.0
Amenities: 7.0
The hotel was chosen by a cozy bay, as we rested in January. The area is beautiful, nice beach, beautiful reef. The rooms are tired, but like in most hotels. The service was different. Some are friendly and welcoming, while others are not. The cleaning of the rooms is tolerable. We liked the food. Enough meat, fish, seafood. Pizeiola made delicious pizza. Fruit was enough. In general, everything seems to be fine if not for one situation. We traveled with 2 kids and both had birthdays during this period. The hotel management ignored this fact. No one even gave a small cake. But the children are waiting for the holiday. And even when in the main restaurant we ourselves made a cake from pie, the chef chased us, shouting that it was impossible. It's a shame that such a trifle negates the whole impression of the hotel. And positions them as rednecks.
Translated automatically from Russian. View original