Nuances in the settlement ... The hotel itself is 4+

Written: 6 august 2019
Travel time: 11 — 18 july 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 3.0
Food: 8.0
Amenities: 9.0
We quietly spent a couple of hours in a pub near the reception. They make wonderful cocktails, and by the pool you could have a bite to eat burgers, french fries, pizza, vegetables and fruits.
The area of ​ ​ the hotel is very big. Tuff tuff runs clockwise around the hotel. The tuff makes a full circle in 9-10 minutes, the speed is small, about 20 km / h. Almost every building has a stop.
Let's get back to the. . .
At 13:00 we are given the key to the room, we are taken to the room. This is where the fun begins.

We bought a standard room, as in all previous trips to Egypt... But the hotel has only 2 buildings with standard rooms: 7 and 5 buildings. We were originally settled in building 7 on the second floor. There is a swimming pool right next to the building, but there were no people there at all, which initially alerted....There was also a diving center building near the building, where they stored their equipment... In general, the place is empty, I didn’t have tourists there at all during the first day saw. In short, the building is located in the very ass of the hotel, where there is nothing and no one.
The room. . . It is large, spacious, with a large closet and a large bed. But! There were not enough towels in the room. The refrigerator didn't work at all. The drain plug in the sink was broken and the water would not drain. The phone didn't work. In general, I was furious about all this. I couldn't call reception because the phone didn't work. I had to go back to them. She announced all the damage and promised to fix it. Within 4 hours, different people came and each corrected the breakdown for which he was responsible.
By evening, I could not stand it and at the reception asked us to move to another building and a better room. We were told. that if we want a superior room, then for it you need to pay extra 6 dollars per person per day, i. e. that's another $96 for 8 days. Tried to "negotiate" - failed. Pay $96 or you won't get a number. Well, we agreed. . . But!! ! There are NO Svobodnye rooms Superior-NO!!! ! Come tomorrow or the day after tomorrow, maybe something will be released. Those. you are already ready to pay as much as they want, but there is no number right today either.
the next day, after considering everything, we decided not to pay extra and move to the standard room only in another building for free - 5th, room 5128. My husband had a problem with his leg, so we agreed to a room on the first floor. The room was much smaller than in the 7th building, it was just tiny, with a small closet and the bed was smaller. The most terrible thing is that the window did not face the courtyard, but the road. It was not possible to sleep, every hour a humming bus with tourists passed or a tuff tuff was running which was also loud. The air conditioner in the room was of an old model, the temperature in it was not set, it was only possible to make the power stronger or less. It turns out there was a vicious circle - you turn on the air conditioner, you open the balcony door - you can’t sleep because of the noise of buses, you close the balcony door - it becomes cold. It was a nightmare, I slept in earplugs the whole vacation.

The conclusion of all this....take a superior room IMMEDIATELY!
Nutrition. Everything was delicious and quite varied.
Beach. He's just great. Small pontoon, gorgeous reef, lots of fish. True sun lounger in the shade you need to take hours at 7 am. On the beach there is a bar with soft drinks and food. True, he starts working at 10 or 11 in the morning.
Diving at the hotel. The dive costs $30 per person. They say 35, then like they give you a discount of up to 30 dollars) Cunning. You are under water for 20 minutes. The view is indescribable.
Slides near the pool. Of the three slides, only 2 worked and they do not work all day. 10 am to 12 pm and 2 pm to 4 pm.
Taxi. Taxis stand near the first barrier, it takes 5-7 minutes to walk from the main entrance. The driver negotiates the cost there and back. We went to Naama Bay and the old city for 10 dollars (price for round trip). In Naama Bay, it would have been possible to bargain cheaper, but we didn’t have small ones, and as always they don’t have change.
Translated automatically from Russian. View original