На такой отель нарвались впервые This is the first time we've come across a hotel like this.

In Egypt 11 times, but the first time I write a review!! ! This is the first time we have come across such a hotel.
We arrived at the hotel at 18:30. Settled in an hour. Number got 1132 in 5-7 minutes walk from the reception (sea 10 minutes). Relatively fresh, but every 2-3 days the toilet smelled wildly of frank sewerage - so that it ate out the eyes from ammonia, and we rested with 3 children in 2 rooms. 8 months with us, and 2 older ones with grandparents separately. They called several times for the rest, asking to fix the problem, but no one came. The hood and the closed door saved. In room 1137, everything was exactly the same: it stank of sewerage, although the rooms are far from nearby, that is, a problem with the hotel.
The restaurant is a different story! Extractors don't work at all. If you perfumed yourself with perfume in the evening, then when you enter the restaurant you are like visiting a cheburechnaya!!! ! The food is below average. For example, from the side dishes, apart from white rice and fries, you will not see anything. Chicken, fish fillet - it turns out to be a shortage. The chicken was only 3 days fried on old stoves, which they scrape, but soot and the smell of burnt oil sticks to the dish. This super food turns out to be issued in portions, no more than 1 pc. on a plate)) And if you think that poking a plate is not enough for you, they say, they turn away their faces. They seem to specially prepare everything not in advance before lunch or dinner, but start with the opening of the restaurant. A queue of 20-30 people is immediately created near the distribution with idle hoods !!!

For you to understand the scale, the length of the entire distribution of food is 6 meters (well, this is very small). That is, the queue could wrap itself like a snake 2 times. For breakfast, pancakes of a funny size (diameter 5-6 cm))) 2 pieces are issued. on a plate. The furniture is old. A coffee machine is not for this hotel))) Coffee, tea should be asked for as well as mugs, and a teaspoon was not seen at all during the entire vacation. Sugar was mixed with a knife.
It's hard to call this a restaurant. The very atmosphere, the taste of the food, the queues for food, the queues for drinks raise a huge question for the administration. A la cards are paid - 10 c. u. per person except for one, which can be used 1 time. We took advantage)))) The same buffet. You go to your own picking up food, which is no different from a common dining room.
The territory is beautiful, well-groomed, there are no questions. One heated pool. 3 water park slides with very cold water and one of them is non-working. At 10 a. m. on the sea, the sun loungers will already be occupied (the rule of the hotel itself is not to occupy sun loungers here), and against this background it is very striking how the staff rushes with foreigners. tourists (especially with Italians there are a lot of them). By the way, they also have separate restaurants where we get $ 10 per person. will be signed by VELTUR everywhere.
In the evening at children's discos and show programs at the queue bars (they will follow you everywhere))))
And finally, the negative impression about the hotel was confirmed by the fact that they did not count the linen from the sofa, supposedly for 8 months. the baby, which we put in the closet, as the baby slept between us (baby crib - they never heard of such a campaign). The flight was at 18.45, they were picked up at 15.00, leaving the suitcases and handing over the room at 9 in the morning, we didn’t find them at 14.30 at the luggage area, but it turns out they arrested them))) When we started to resent where the luggage ran out, an inadequate administrator ran out and began to show that we allegedly stole linen by poking at our luggage. After we explained to him that they should check the cabinets, he started calling, yelling at the staff and also ran away. Another guy came out and started apologizing for the boss. He never apologized.
RESULT: DEFINITELY THE RATING OF THE HOTEL IS NOT ABOVE 6.