Review of Regency Plaza Aqua Park & ​​Spa Resort

Written: 29 january 2020
Travel time: 9 — 14 december 2019
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
I flew for the first time, I saw that the first line and not bad reviews, so I chose Regency Plaza Aqua Park & ​ ​ Spa Resort 5 *. Then I regretted that I chose this hotel, because the food was very bad, the staff can not cope with tourists, as there are many vacationers. The hotel saves on water, juice, cocktails, alcohol. Everything is very weak. The room is nice, clean, towels changed. The beach is nice, but the food and service is terrible. A la carte restaurants are terrible, they don’t understand Russian or English, they are extremely bad until you give a dollar, they bring everything dismissively, pizza, salad, wine should have been included in dinner, they brought only pizza, they said that the rest is for money . When we reminded that dinner is included in the "all inclusive" and called the owner, they brought us a salad and a glass of wine, all this was already a scandal. Whether they really do not have enough of everything, or terrible savings, I do not know. The territory is good, however, there was no water park. Nice beach, coral reef. The place is clean, the beach is clean. In bars, canteen cleaning is a little worse. Everything was ok except service and food. . There was nothing outside the hotel, it is located far from everything.
Translated automatically from Russian. View original