Good hotel but don't expect much from it

Written: 8 march 2020
Travel time: 1 — 7 march 2020
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 9.0
Food: 3.0
Amenities: 9.0
In my opinion, this hotel has both pros and cons. Let's start with the fact that it's more like 2 hotels in one, separated by a reception building. The 1st line is more like a 5 (it is on all advertising photos), the second line in terms of level is more like a 4 (it is usually nowhere in the photo). The infrastructure and territory of these buildings are common. So specify exactly where you will be accommodated when buying a ticket. Check-in as elsewhere from two (from 12 if you're lucky).
Minuses:
- The main disadvantage is the food. Yes, there is a lot of food and it is enough. But even for an undemanding tourist, 90% of it, in my opinion, is simply inedible. Especially when it comes to meat and fish. Sausages, sausage taste like soy. Fruit is the same. Food on the beach is below any level: overcooked fries and "soy" hot dogs.
- Alcohol. It, like food, is enough and there are enough bars, but it is difficult to drink it. More or less you can drink only beer or in cocktails.

- Very slow and not the friendliest staff. In front of me, they cursed among themselves with breaking glasses and shouted at the guide (Wi-Fi bar). From the bus to the reception they do not lead, from the reception at the settlement they lead only to the building.
- Of the 4 large slides, only 2 worked.
- Animation mail did not notice as such.
Pros:
- Huge very green and beautiful territory.
- A large number of pools with different depths.
- Waterslides.
- Large well-groomed beach and comfortable sunbeds of good quality.
In general, this is a normal hotel for a holiday, but in terms of level it is rather 4, not 5 stars.
Translated automatically from Russian. View original