Badly

Written: 14 august 2018
Travel time: 31 july — 7 august 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 3.0
Food: 2.0
Amenities: 5.0
Will we return? Unlikely
For many years I have been vacationing with friends and their children in Egypt, in August. Previously, we have always been in Hurghada, this year we decided to try Sharm. Our choice fell on this hotel. I will not compare it with other hotels where we have been. If you're interested, you can read the reviews yourself. I'll try to be objective.
ROOM

We lived in two rooms, asked for a number, our request was granted. Our rooms were Premium Sea View, they are rooms with partial sea view. The view was wonderful. The bathroom has a shower and a bathtub, the bottom of which is painted. Beds are clean, towels changed. Cleaning is good, they left baksheesh, a couple of times they made figurines for children. A liter bottle of water is left in the room when cleaning. There is no minibar. There is a coffee station - tea, coffee, stick sugar, stirrers, cups and glasses. The room has an iron, ironing board, bathrobe. On the balcony there is a dryer, two chairs and a table. In the heat, we were upset that there was no cover over the balcony from above, it was impossible to sit on it in the morning and afternoon.
NUTRITION
The food has disappointed us and undermined our health. There were 5 of us, each with their own tastes. And each of us experienced problems with the gastrointestinal tract. We even wanted to call a doctor once, we already talked with him. We changed our mind due to the amount of services in 50 dollars. It's good that we always carry a bag of medicines with us, we got out ourselves. It was not possible to establish what exactly caused the poisoning. We believe that this is generally some kind of bacterial flora in the hotel. Because already at home, but still the usual food causes problems for all members of the trip. We fell into a period when there were a lot of Arab people in the hotel, food was prepared specifically for them. These are some specific dishes where everything is mixed at once. It is difficult for a Slavic person to eat. I missed - baking delicious, ordinary meat. There is no grill in the hotel, no open area where you can eat. It is sad that after the strongest poisoning, it became simply scary that something is there, and they ate bread, potatoes, rice. At the bars, we only drank beer, we don’t drink local alcohol, everything is with us. Cola, sprite are poured from bottles, draft beer, sometimes they give bottled beer. Packaged juices.
POOLS
Cotton clothes are not allowed in the pools. If you or the children are burned out, the hotel staff will not allow you to be in a T-shirt. We were told that this spoils the water. When refused, they insistently asked for a room number. As I understand it, to fine. At the same time, the Germans simply swam in T-shirts, there were no comments to them. In the heat, the water in the pools heats up strongly, and becomes hot. This should not be. It can also cause the spread of bacteria.
SERVICE

Drinks in the main restaurant are carried by the waiters, they can be expected for a very long time. At the same time, a couple of Arab origin, who came later than you, the waiter will bring everything instantly, and will go very slowly to your constant requests. Here, for the first time, we encountered the fact that at the poolside bar we were very insistently asked to sign checks in order to allegedly control what was drunk (this is a quote). We politely declined. The next morning we were asked again persistently already, they reacted negatively to the refusal. Bartenders do not greet you back, they can ignore you and take orders from Europeans without noticing your presence. We were delighted and grateful to the staff on the pontoon, and those who look after the children in the pool. Always ready to help, open.
TERRITORY
The hotel is built in a cascade, a lot of stairs. During the day we walked about 6 km, despite the fact that we moved exclusively in the hotel. Electric cars run very rarely, it makes no sense to wait for them. For people of age, with cardiovascular diseases, with small children who need to be carried in their arms - I do not recommend this hotel. The territory is very beautiful, green, even on the beach there is greenery. The beach is not clean enough - cigarette butts, plastic glasses, bottles, wrappers can be found. The worst thing is that it's all floating in the sea. There are plenty of sun loungers on the beach, they are good, it makes no sense to occupy them. The pontoon is new, one descent near the reef. This creates inconvenience, since you can get hurt on the reef (which happened to us), surgeon fish swim from the reef through the steps, you need to be careful. The sea is excellent, you can jump into it from the pontoon.
Near the pool I saw the following situation: a young couple left for lunch, leaving some things on the sunbed - a mask, books. A local man came to the lounger and sat down, looking around. The couple went not far, saw this man, came up and asked to free their sunbed. Which, of course, got a disgruntled face. For my part, it looked like an attempt to steal, since the sunbeds were free, and it's not about them. Be careful. The description of the hotel warns that you need to close the balconies and doors, and keep an eye on your belongings. I think it's no accident.
Translated automatically from Russian. View original