Хорошее расположение отеля, но много серьёзных минусов! Good location of the hotel, but a lot of serious minuses!

Let me write what I don't like:
A sheet was covered with a burnt hole in a five-kopeck coin; the curtains and armchair in the room are so dirty that it looks like they have not been washed since the opening of the hotel.
In a restaurant, provided that you leave a dollar, you have to beg for paper napkins every time. There are no napkins on the table. The cutlery is placed directly on an uncovered table.
Well, now the most interesting thing: in the midst of the rest, a bolt larger than a centimeter in size was caught in the fish. And on the last day of rest, half of the hotel was poisoned. Strong disorder and temperature 38. There is not even a thermometer in the hotel. I had to go to the pharmacy in the evening outside the hotel. And as luck would have it, the flight was early in the morning. When climbing into the plane, it became so bad that I almost lost consciousness.
I really want the hotel management to respond to this incident.
I liked the territory, the location of the rooms - all overlooking either the pool, or the sea, the beach.