Средний отель, недоброжелательный персонал Average hotel, unfriendly staff

We chose it based on the presence of a reef. There is one, but there are few fish, near the hotel we went for a fee there and it’s less windy and more beautiful. Upon check-in, they immediately offered to pay an extra $210 for a “good” room, which we later agreed to after seeing ours, shabby and very cramped for three (I think this was on purpose). The area is large, but part of it is under renovation, in some places there is a strong smell of sewage, and in some it flows directly onto the grass and path. At the bar near the pool, for some reason, ice cream is paid, but near the beach it’s free, but from 12 o’clock. There is beer, but for some reason there are chips only from 12 o’clock. They cleaned the room this way and that, and tried to come during lunch so that they refused to clean it. Beach towels also have their problems. If you took it near the beach and brought it to the pool, then you have to take it to the beach. There were bedbugs in the room, after a couple of days we all had bitten bodies.
In the main restaurant: the food cannot be said to be super but not bad either, there are fruits and vegetables, although for breakfast you have to stand in line for an omelette, the juices are normal, there is always fish, sometimes but they are not very good, beef. If you don’t tip the waiter in the first days, you may not come over the next few days. But after eating, they are in such a hurry to take the plate away that they almost snatch it from their hands. And one more thing: we had the following incident: we adults ordered beer for ourselves at dinner, our 16-year-old daughter asked to try it, then the older one immediately came running and sternly explained to us that beer was not free for our daughter. Although we paid all inclusive, and no one warned us about this in advance. It was very unpleasant, when we checked out, we were waiting for them to bill us for the sip of beer our daughter drank, but for some reason they didn’t bill us. We definitely won't be returning here again.