exemplary hotel

Written: 29 november 2019
Travel time: 1 — 10 august 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
I think many will agree that the perception of a new hotel always takes into account where you have been before and, accordingly, what kind of service you received before. So. Before that, we rested 3 times in Sharm ...twice in Albatros 4 * and 5 * hotels and the Radisson Blue 5 * hotel (now it is Parrotel Beach 5 *). What can I say… «RIXOS» is beyond competition!!!! ! Perfect service!! ! Unobtrusive, very friendly and helpful staff. Moreover, the care and high level of staff is felt from the first minute as soon as you arrive at the hotel!! ! And this feeling does not leave you until the last minute of being there on vacation !!!! ! We didn't even go to the reception desk. The employee came up to us himself for the documents and brought the keys to the room, he told us everything.

SPECIAL thanks to the translator DARIA!!! ! Very responsive, friendly and knowledgeable professional! The man is in the right place! She helped to quickly understand the concept of the hotel, answered minor questions that arose during the settlement!!!

A lot of goodies in bars + imported alcohol, 9 types of ice cream, drinks Cola, Fanta, Sprite from bottles (not powder)!!!! ! Always!!!!

Restaurants "a la Carte" - only positive reviews! Although the Italian restaurant has obviously lazy staff and we had to wait a long time for service at an incomplete restaurant. The questionnaire of satisfaction was not even brought. Apparently they know that people are unhappy. Although the “Germans” were treated differently. At the same time, the service in the "Turkish" restaurant caused the greatest gratitude on our part! And the cuisine was of extraordinary taste, and the presentation ...Z-ka.

The main restaurant - ABOVE ALL praises!!! ! All food is delicious! With the usual similarity of tastes in other hotels, here at RIXOS all dishes have a different taste, beautiful presentation. Even the sweets tasted different. The abundance of food on offer in the main restaurant is simply delightful!
Crabs, octopuses, lamb meat, beef, fish of different varieties and types, I was especially impressed by the presence of always and in a larger volume of red fish !! ! Meat of several kinds was even for breakfast, which is usually not the case in hotels in Egypt in the morning! A huge number of types of cheeses. Baby food canned and steamed. Diet food was also presented.

Special thanks to the staff who cleaned our room. His name was Mohammed Ibrahim, the sweetest person, he surprised our children every day with different figures from towels, while decorating them with fresh flowers!

The only nuance that did not greatly upset us, but still there was a surprise. On the first day of arrival, we took the child to the Rixie Club. At the reception, the employee told how great they are doing with the kids. In the Rixie club itself, we were told what time the “activities” would be. They brought a child, almost no one was there. There are few children, they entertain themselves, there was only one animator.

I made our daughter watch cartoons. Half an hour later, he calls that the child wants us. They took it. We ask why she asked to come to us, she says that instead of showing cartoons, she asked to turn it on in Russian, to which she received an answer that there is no Russian ...The child did not want to go there anymore. One day on the program they had kite flying on the beach. The girls brought kites and two dads, and they didn’t rush along the beach with snakes entertaining children)). The girls stood aside and chatted nicely among themselves.

You want to come back to RIXOS Hotel again and again!!! ! I highly recommend to everyone!

The review is written from the bottom of my heart! We made the most of our vacation!
Translated automatically from Russian. View original