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New Year and the best holiday!

Written: 2 january 2020
Travel time: 28 december 2019 — 2 january 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
We stayed at this hotel in January for New Year's Eve.
The hotel was chosen by reputation, rested in the Rixos network in Turkey and Dubai, and even here Rixos Sharm is not inferior in terms of service and service. In fact, that prompted me to write this review.
We arrived with my family (me, husband and two children) around 6.30 am, filled out all the necessary paperwork, received all the information about the hotel and went to the room. We booked a standard room, but as a compliment from the hotel we were given a deluxe room - which made me and my family very happy. Special thanks to the reception staff. Initially, when we bought the tour, we were informed that the standard room is small for a family of 4, but we went with the view to relax on the sea, and not in the room. Therefore, this fact did not scare us.

The room was very spacious, there were separate beds for the children. One sofa was not very comfortable, the mattress fell through, but after our appeal to the guest relations department, an additional and very comfortable mattress was brought to us within 10 minutes.
The room had everything - bathrobes, slippers (the children were given bathrobes and slippers of different colors), a mini-bar, a kettle, coffee, tea. The bathroom has all the necessary hygiene products (there were even cotton pads, a shaving kit and ear sticks). Our room was located near the main heated pool - the children were delighted. The restaurant and the beach were relatively far from the main reception, but since club cars drove around the territory, the movement was comfortable and fast.
A gala dinner for the New Year was held in the main restaurant - words can not convey, there was everything! The eyes just bulged out. After dinner, buses left for another hotel, the Rixos Seagate, where the concert was taking place. Children under 12 were not allowed, which upset us, but upon arrival we were allowed to take them with us (children 8 and 10), they spent 30 minutes with us and asked to go to the kids club, where a separate event was also organized for them. The kids were very happy and didn't want to leave. At 12 we were all together and watched gorgeous fireworks and returned to our hotel by one o'clock, as we were falling down from overeating)) The organization itself was excellent, it was very beautiful and rich. All guests felt "special". The service was excellent, no one went unnoticed.
We swam in the sea every day, although all our friends said that during this period it was very windy and cool for Sharma - we were comfortable. The reef is not great, but it was something to see.
You can still describe the hotel and the people who work there for a very long time - I just want to say a huge thank you for making our holiday, for giving us the opportunity to feel really "special". Time has flown.
We will definitely return to you in the summer and will recommend you as the best hotel in Sharm.
Thank you very much and see you soon.
Translated automatically from Russian. View original
Comments (2) leave a comment
аватар Estonia1
Estonia1

Rest at the same time! I can see how the reviews are gathering! Lies! Fireworks were not even worth 300 euros! This is ridiculous! Crying children in rixi sungate club, NOT THIS HOTEL!!!

Sat, 04 Jan 2020, 14:54
аватар Estonia1
Estonia1

Rest at the same time! I can see how the reviews are gathering! Lies! Fireworks were not even worth 300 euros! This is ridiculous! Crying children in rixi sungate club, NOT THIS HOTEL!!!

Sat, 04 Jan 2020, 16:54
аватар