The hotel is great!

Written: 21 january 2020
Travel time: 10 — 17 january 2020
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
The hotel is great! Minus - at the reception they speak Russian poorly, English is good!
A variety of food and drinks, for breakfast every day there was red fish, for dinner shrimp, crabs, various meats, juices of all kinds and ice cream, very tasty, desserts are amazing!
The alcohol is of very good quality, fruits cost whole baskets!
Service at the highest level, the staff is very polite and pleasant, the cleaning of the room is excellent, the mini-bar is replenished every day without any requests (free of charge), slippers, bathrobes, cosmetics are all in the room.
Of course, entering the sea is not ideal, in principle there is none, but on the right side of the beach you can swim with the children, there is a piece without a caral such a mini sea pool.
Yes, and from the pontoon you can also swim with children when there is no wind! Where they give out towels, you can also take vests for both children and adults, our 6-year-old child was completely delighted with swimming with fish.

Good Wi-Fi throughout the hotel.
And my husband forgot his slippers and T-shirt near the pool, turned to the staff to a very nice Russian-speaking girl, a couple of days before that she gave us a phone number. and said to contact with any question! We called her at number 223, she helped us a lot, it turned out they have a lost and found office, and lo and behold, on the same evening, my husband looked in there and found his things.
But there were disappointments too! On the day of departure, they said to leave the suitcases near the room, supposedly the staff would pick them up and take them to the reception, we did so, came, gave the keys and said that the suitcases were near the room, to which the guy at the reception answered ok! Our transfer was 1 hour away. Neither after 30 minutes, nor after 40 minutes, our suitcases were not there! My husband had to quickly run for three suitcases back to the room, as there were 15 minutes left before the transfer. Apparently there was some misunderstanding.
And so, in general, the rest turned out great! We are satisfied, thank you! See you!
Translated automatically from Russian. View original