Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
4.0
Cleanliness:
2.0
Food:
6.0
Amenities:
8.0
Rested in this hotel as a family of 2 adults (couple) and a child of 3 years from 9 to 16.03.
This hotel clearly does not deserve the 5 stars it claims. In Sharm 3 times, there is something to compare.
I'll start with the cons.
SETTLEMENT. We arrived at the hotel at about 12, offered to check in immediately for $ 30 in a room overlooking the pool, we refused, went for lunch, then we were settled in room 404 overlooking the garden, which is even better. quiet and no one walks under the windows. No one escorted to the room, they were looking for it themselves. To my great surprise, there were 3 separate beds in the room, or rather 2 beds and one trestle bed with a foam mattress. I went to the reception with a question why there are 3 beds, to which the girl with a sweet smile replied "well, you are 3 people" and looked as if 3 Georgian adults had settled in the room and asked for a double bed)))) at my request to change the room she said that there were free no, but the hotel was filled with 30-40 percent maximum.
Well, okay, I didn’t want to make a fuss))) we agreed that the beds would be moved for us, we generated an hour, no one came to the room, they moved and swapped themselves.
ROOM. Dirty, smeared mosquitoes everywhere on the camps, of which there are a lot, I recommend not to open the doors to the balcony in the evening, take repellent and a fumigator with you, the furniture and plumbing are old, but everything worked, except for the mini bar, in which the temperature was higher than in the room itself , asked to fix it, to which they replied that it should be so, I see this for the first time, It seems that there is a mini bar, but there is no sense in it. You also need to take your hair dryer. in the room is very weak, even the child's hair is not dried.
Shampoo, shower gel and soap are provided.
CLEANING. They wiped the floor with a dirty mop, and then not everywhere, that's all the cleaning. Towels changed every day, bed for 8 days 1 time. Curtains have not been washed since the distant 2000s. And everywhere, especially in the bathroom, dead mosquitoes on the walls, judging by the number, the walls have not been washed for 5 years.
FOOD.
You will not stay hungry, there is always something to eat, but there is no variety, the crisis probably affected. In general, they were satisfied with the food. You can eat both in the main restaurant and in the pool bar. The child did not always have something to eat, but you can ask the reception to prepare something for the child, just forgive me not to salt and pepper.
We were in the Ala Carte restaurant, the food is not bad, not counting the Caesar (you can’t even call it Caesar), but the tiramisu is delicious)))
TERRITORY. Large, green, there are 2 swimming pools and a paddling pool for children. The pools are not very clean.
The beach is nice and clean, constantly cleaned, there is a place where you can swim with a small child, but only until lunch. after low tide and very shallow, there you can swim with a mask a lot of fish near the shore, you can swim further to the reef from there. The reef is normal, seen better in other hotels.
Location. The hotel is next to 1001 nights and il merkato, You can walk to the old market, but it's a bit far for me, it's better to take a taxi for $ 3.
There are almost no tourists in the city, many cafes and shops have closed.
I want to say thanks to the photographers from the hotel for good photos, negotiate and the price will be several times lower than it was originally)))
In general, we had a good rest, but we will not go to this hotel 100% again.
And a few more words about the anex tour, on departure we had to quarrel with the guide, who tried to make us pack our bags right at the hotel for $ 8 per suitcase. Foaming at the mouth, he shouted that our luggage would not leave)))
Do not listen to anyone and do not pay, THE AIRPORT WILL PACK YOUR Luggage FOR FREE!! !
This hotel clearly does not deserve the 5 stars it claims. In Sharm 3 times, there is something to compare.
I'll start with the cons.
SETTLEMENT. We arrived at the hotel at about 12, offered to check in immediately for $ 30 in a room overlooking the pool, we refused, went for lunch, then we were settled in room 404 overlooking the garden, which is even better. quiet and no one walks under the windows. No one escorted to the room, they were looking for it themselves. To my great surprise, there were 3 separate beds in the room, or rather 2 beds and one trestle bed with a foam mattress. I went to the reception with a question why there are 3 beds, to which the girl with a sweet smile replied "well, you are 3 people" and looked as if 3 Georgian adults had settled in the room and asked for a double bed)))) at my request to change the room she said that there were free no, but the hotel was filled with 30-40 percent maximum.
Well, okay, I didn’t want to make a fuss))) we agreed that the beds would be moved for us, we generated an hour, no one came to the room, they moved and swapped themselves.
ROOM. Dirty, smeared mosquitoes everywhere on the camps, of which there are a lot, I recommend not to open the doors to the balcony in the evening, take repellent and a fumigator with you, the furniture and plumbing are old, but everything worked, except for the mini bar, in which the temperature was higher than in the room itself , asked to fix it, to which they replied that it should be so, I see this for the first time, It seems that there is a mini bar, but there is no sense in it. You also need to take your hair dryer. in the room is very weak, even the child's hair is not dried.
Shampoo, shower gel and soap are provided.
CLEANING. They wiped the floor with a dirty mop, and then not everywhere, that's all the cleaning. Towels changed every day, bed for 8 days 1 time. Curtains have not been washed since the distant 2000s. And everywhere, especially in the bathroom, dead mosquitoes on the walls, judging by the number, the walls have not been washed for 5 years.
FOOD.
You will not stay hungry, there is always something to eat, but there is no variety, the crisis probably affected. In general, they were satisfied with the food. You can eat both in the main restaurant and in the pool bar. The child did not always have something to eat, but you can ask the reception to prepare something for the child, just forgive me not to salt and pepper.
We were in the Ala Carte restaurant, the food is not bad, not counting the Caesar (you can’t even call it Caesar), but the tiramisu is delicious)))
TERRITORY. Large, green, there are 2 swimming pools and a paddling pool for children. The pools are not very clean.
The beach is nice and clean, constantly cleaned, there is a place where you can swim with a small child, but only until lunch. after low tide and very shallow, there you can swim with a mask a lot of fish near the shore, you can swim further to the reef from there. The reef is normal, seen better in other hotels.
Location. The hotel is next to 1001 nights and il merkato, You can walk to the old market, but it's a bit far for me, it's better to take a taxi for $ 3.
There are almost no tourists in the city, many cafes and shops have closed.
I want to say thanks to the photographers from the hotel for good photos, negotiate and the price will be several times lower than it was originally)))
In general, we had a good rest, but we will not go to this hotel 100% again.
And a few more words about the anex tour, on departure we had to quarrel with the guide, who tried to make us pack our bags right at the hotel for $ 8 per suitcase. Foaming at the mouth, he shouted that our luggage would not leave)))
Do not listen to anyone and do not pay, THE AIRPORT WILL PACK YOUR Luggage FOR FREE!! !
Translated automatically from Russian. View original
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