The hotel is old, the rooms are dirty and the food is simply no!!!

Written: 8 june 2017
Travel time: 18 — 27 may 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 2.0
Royal Grand Charm is an old hotel with terrible food, dirty rooms, terrible service. The only plus is the first coastline.
We went through the Anex tour. There was a meeting with hotel guides who cordially tell and rub that you need to go on an excursion... I do not advise going to these morning meetings at all. they are useless.
Staff are rude. You ask for a cocktail, and they make you a blunder and you're done. You ask for water, they casually throw it at you, hinting that it’s enough to “strain” me....
The food. . . the food is terrible. . . the breakfasts are the same. Eggs, scrambled eggs, vegetables. Lunch - a little meat, which is cut off by the chef himself and gives a piece of grams for 40-50 no more. Vegetables, vegetable soup. Dinner - oranges, green melons, vegetables, and some meat as in lunch. Ice cream from 15-16... oh yes... they give you 35 grams and no more... and then you need to stand at 15: in line.

The rooms at the hotel are trying to be cleaned, but there are cracks on the wall, broken sockets, burnt out lamps. . . Excuse me, but this is 5 stars.
I would rate this hotel no more than 3*.
The animators are very annoying, you relax, and they talk to you, you eat, and they talk to you... and they talk like you've known each other for 10 years.
Travel agents advise this hotel as the best, but alas, it used to be great, but now it's just a NIGHTMARE. Choose another hotel if you want to relax.
Translated automatically from Russian. View original