Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
3.0
Amenities:
5.0
Review of Royal Grand Sharm 5*
period: 04-14 September 2018
This review is useful for those who decide on a hotel or plan to visit Egypt for the first time. We have no claims against the travel agency (“Come with us”, they selected options for us according to the given budget and promptly), the tour operator (Anex Tour, organized “delivery-dispatch” without incident) and the air carrier (Azur Air Ukraine, round-trip flights on time, according to the schedule, the clean cabin of the aircraft, water, tea and coffee were offered, without food).
about the hotel
the staff is cunning, arrogant, intrusive, treating the tourist like an ATM, annoying with their conversations: “hello, how are you and blah blah ... ”, and especially to girls of Slavic appearance. And this is not an unobtrusive tar current, but a full-fledged pestering, that is. e. In no case should girls fly to Egypt without a man! Unless, of course, you want to feel like a piece of meat among the vultures.
I went to the bar for coffee and back without my boyfriend and I know what I'm writing about.
We met badly, to say nothing, “at a distance” we were given bracelets and a card to the room. To the question: “When can I go to have breakfast? ”, - we were answered: “at 10:10”. Later we saw that breakfast ends at ten o'clock! i. e. specially so that we do not have time to eat anything! , of course, we found some inedible leftovers.
They didn’t show us where to go to the room, they didn’t show us, but simply waved their hand, - they say, go there, 3rd floor. To our question: “At the road building? ”, as they pointed us in the direction of the road, they answered: “yes”. And here we went nuts - we booked a room overlooking the garden, but in fact we will be on the road, do not enjoy the garden, but the “beautiful” road ? ? ? Tired and irritated, they began to resent.
It is worth noting that the administrator at the hotel Elena helped us, she took us to the room, plus only with her “kick” we were given an extension of the room upon check-out, thanks to her for that!
rooms: the rooms are “tired”, there is mold in the toilet room, cracked plaster, the smell of mustiness from the air conditioner, i. e. they have not been cleaned for half a year or more, resp. I would have had to breathe “dead” air from the air conditioner all my vacation with the risk of earning some kind of bronchitis, it was smoky in the building. They asked for a second room, this one was by the road, although it had its “back” to it, but with windows overlooking the sea, there was no desire to stay in it, we agreed to pay extra, but it’s better to take it. It smacks of a divorce scheme in the surcharge for the room, immediately to the reception and the price tag for upgrading the rooms to you), and we had a superior when booking, but slipped us a standard.
Later we were shown other rooms. Bypassing several numbers, the situation in each is the same.
We settled on a room with cleaner air from the air conditioner, with a large bed, a sofa.
From the "beautiful" in it: the drain in the washbasin did not work, it was clogged from the first day of settlement; sheets with stains, hair, - the impression that they are not even changed, for $ 2 we agreed with the cleaners about new sheets, which were taken out of the package with us; adjoining room - a double door separates from the neighboring room, which for us turned out to be even trash later. Please read this story. On the night when we were leaving the flight and sleeping, our sleep was interrupted by the noise, screams and pulling of the handle of this adjacent door. It was some kind of Arab family, screamingly noisy, with very noisy children and they obviously didn’t give a damn that they had neighbors outside the walls. These people behaved too wildly, bursting at our door. It is a pity that they did not shoot a video to convey all this horror.
We called on the security guards, who, with the words: “there are just children”, did not even knock on their room and try to somehow calm them down!
Having thrown things into a bag, we went down to the reception, began to be indignant that we did not feel safe and would contact the embassy, call wherever we could and asked to solve the problem right now - give us a quiet number. Here, the receptionists turn on “I don’t understand Russian, English please”)), repeated the same thing, but in English, )) they called another administrator, called the guide, showed us another number, which was the same trash as in the morning ...as a result of the adventure: we returned to the previous issue, meanwhile the Arab family went to bed. The next morning, I spoke with the guide, who was not happy to help us, because.
we didn’t take excursions from him (after such a greeting, we didn’t want anything else in this wonderful country), we thought about it, suggested this: we stay in the room, but good neighbors, Slavs, are added to us. We did so, and in order to soundproof this door, we hung it with a carpet.
The holiday began with the category “beach, food = seal”, no excursions, where they would “tear” dollars for each additional. step and deliver shopping, minimum contact with staff.
territory: average, if I may say so, green, well-groomed, the pictures will be beautiful in the photo, but that's it.
food: there were both fish and meat (duck, lamb), sort of crabs, delicious pancakes in the morning, and salads, for example, were sour. There was a choice, we didn't go hungry. The restaurant needs more cleaning, wet, for example. It would be good for them to pay attention to this, because.
the floor could be sticky and sour-smelling long after something had been spilled; the pallet, where it is also important to wash coffee and tea, as well as tables where food is located, etc. ; cocktails at the eye bar. it’s hard to call cocktails, just swill, coffee – similarly, for the whole vacation I missed a normal, delicious espresso; the beer was tolerable.
Animation aerobics, yoga, children were entertained, in the evening a disco, which we heard in our "quiet" room (originally asked for a quiet room. Yeah, ...here's a disc player + a restaurant under your ear). Earplugs helped us)
The beach has enough sun loungers for everyone, you can see ours - they “clog” the sunbeds with a towel, things and dump them for half a day, if only “my sunbed is not taken closer to the sea”, - a kind of redneck). It’s not necessary like that, in the absence of 4 hours or more, someone could lie there and enjoy the sea view), but no…
The sea is beautiful, warm, the reef is alive, the entrance to the sea is from a pontoon.
a contingent of Italians, Ukrainians, some Belarusians, Germans, ...and Arabs, which is annoying. Stare at you that their men, that their wrapped women. Noisy, unceremonious, not respecting other people's space and other cultures from the word in general. Choose a hotel without them, otherwise there will be fun nights and days if there are in the neighborhood (example above).
At check-in for the return flight, the woman told how they had brought a whole bus to their hotel. , ruined vacation!
conclusion: the sea is beautiful, good, warm, you have to close your eyes to the rest and be prepared to swear at the staff, to the noise, there is nowhere to walk outside the hotel.
useful: take a pen with you in your hand luggage, or rather a few (10 pieces! ) so. You will help your compatriots a lot, because at the airport you need to fill out a migration card and at the request for a pen to the airport employee, you will hear: “sorry, $ 10” (wtf !!!
But nothing that in normal airports these cheap pens are freely available! ))). That is, you are already being “perfectly” met)! Remember, to knock money from a tourist for at least something - it’s definitely with them! )
Take a rope and clothespins - pull it on the balcony, you can dry clothes normally, there are simply no ropes or dryers on the balcony.
I hope to warn someone against mistakes with this review, to prepare for different scenarios.
Thanks for reading!
period: 04-14 September 2018
This review is useful for those who decide on a hotel or plan to visit Egypt for the first time. We have no claims against the travel agency (“Come with us”, they selected options for us according to the given budget and promptly), the tour operator (Anex Tour, organized “delivery-dispatch” without incident) and the air carrier (Azur Air Ukraine, round-trip flights on time, according to the schedule, the clean cabin of the aircraft, water, tea and coffee were offered, without food).
about the hotel
the staff is cunning, arrogant, intrusive, treating the tourist like an ATM, annoying with their conversations: “hello, how are you and blah blah ... ”, and especially to girls of Slavic appearance. And this is not an unobtrusive tar current, but a full-fledged pestering, that is. e. In no case should girls fly to Egypt without a man! Unless, of course, you want to feel like a piece of meat among the vultures.
I went to the bar for coffee and back without my boyfriend and I know what I'm writing about.
We met badly, to say nothing, “at a distance” we were given bracelets and a card to the room. To the question: “When can I go to have breakfast? ”, - we were answered: “at 10:10”. Later we saw that breakfast ends at ten o'clock! i. e. specially so that we do not have time to eat anything! , of course, we found some inedible leftovers.
They didn’t show us where to go to the room, they didn’t show us, but simply waved their hand, - they say, go there, 3rd floor. To our question: “At the road building? ”, as they pointed us in the direction of the road, they answered: “yes”. And here we went nuts - we booked a room overlooking the garden, but in fact we will be on the road, do not enjoy the garden, but the “beautiful” road ? ? ? Tired and irritated, they began to resent.
It is worth noting that the administrator at the hotel Elena helped us, she took us to the room, plus only with her “kick” we were given an extension of the room upon check-out, thanks to her for that!
rooms: the rooms are “tired”, there is mold in the toilet room, cracked plaster, the smell of mustiness from the air conditioner, i. e. they have not been cleaned for half a year or more, resp. I would have had to breathe “dead” air from the air conditioner all my vacation with the risk of earning some kind of bronchitis, it was smoky in the building. They asked for a second room, this one was by the road, although it had its “back” to it, but with windows overlooking the sea, there was no desire to stay in it, we agreed to pay extra, but it’s better to take it. It smacks of a divorce scheme in the surcharge for the room, immediately to the reception and the price tag for upgrading the rooms to you), and we had a superior when booking, but slipped us a standard.
Later we were shown other rooms. Bypassing several numbers, the situation in each is the same.
We settled on a room with cleaner air from the air conditioner, with a large bed, a sofa.
From the "beautiful" in it: the drain in the washbasin did not work, it was clogged from the first day of settlement; sheets with stains, hair, - the impression that they are not even changed, for $ 2 we agreed with the cleaners about new sheets, which were taken out of the package with us; adjoining room - a double door separates from the neighboring room, which for us turned out to be even trash later. Please read this story. On the night when we were leaving the flight and sleeping, our sleep was interrupted by the noise, screams and pulling of the handle of this adjacent door. It was some kind of Arab family, screamingly noisy, with very noisy children and they obviously didn’t give a damn that they had neighbors outside the walls. These people behaved too wildly, bursting at our door. It is a pity that they did not shoot a video to convey all this horror.
We called on the security guards, who, with the words: “there are just children”, did not even knock on their room and try to somehow calm them down!
Having thrown things into a bag, we went down to the reception, began to be indignant that we did not feel safe and would contact the embassy, call wherever we could and asked to solve the problem right now - give us a quiet number. Here, the receptionists turn on “I don’t understand Russian, English please”)), repeated the same thing, but in English, )) they called another administrator, called the guide, showed us another number, which was the same trash as in the morning ...as a result of the adventure: we returned to the previous issue, meanwhile the Arab family went to bed. The next morning, I spoke with the guide, who was not happy to help us, because.
we didn’t take excursions from him (after such a greeting, we didn’t want anything else in this wonderful country), we thought about it, suggested this: we stay in the room, but good neighbors, Slavs, are added to us. We did so, and in order to soundproof this door, we hung it with a carpet.
The holiday began with the category “beach, food = seal”, no excursions, where they would “tear” dollars for each additional. step and deliver shopping, minimum contact with staff.
territory: average, if I may say so, green, well-groomed, the pictures will be beautiful in the photo, but that's it.
food: there were both fish and meat (duck, lamb), sort of crabs, delicious pancakes in the morning, and salads, for example, were sour. There was a choice, we didn't go hungry. The restaurant needs more cleaning, wet, for example. It would be good for them to pay attention to this, because.
the floor could be sticky and sour-smelling long after something had been spilled; the pallet, where it is also important to wash coffee and tea, as well as tables where food is located, etc. ; cocktails at the eye bar. it’s hard to call cocktails, just swill, coffee – similarly, for the whole vacation I missed a normal, delicious espresso; the beer was tolerable.
Animation aerobics, yoga, children were entertained, in the evening a disco, which we heard in our "quiet" room (originally asked for a quiet room. Yeah, ...here's a disc player + a restaurant under your ear). Earplugs helped us)
The beach has enough sun loungers for everyone, you can see ours - they “clog” the sunbeds with a towel, things and dump them for half a day, if only “my sunbed is not taken closer to the sea”, - a kind of redneck). It’s not necessary like that, in the absence of 4 hours or more, someone could lie there and enjoy the sea view), but no…
The sea is beautiful, warm, the reef is alive, the entrance to the sea is from a pontoon.
a contingent of Italians, Ukrainians, some Belarusians, Germans, ...and Arabs, which is annoying. Stare at you that their men, that their wrapped women. Noisy, unceremonious, not respecting other people's space and other cultures from the word in general. Choose a hotel without them, otherwise there will be fun nights and days if there are in the neighborhood (example above).
At check-in for the return flight, the woman told how they had brought a whole bus to their hotel. , ruined vacation!
conclusion: the sea is beautiful, good, warm, you have to close your eyes to the rest and be prepared to swear at the staff, to the noise, there is nowhere to walk outside the hotel.
useful: take a pen with you in your hand luggage, or rather a few (10 pieces! ) so. You will help your compatriots a lot, because at the airport you need to fill out a migration card and at the request for a pen to the airport employee, you will hear: “sorry, $ 10” (wtf !!!
But nothing that in normal airports these cheap pens are freely available! ))). That is, you are already being “perfectly” met)! Remember, to knock money from a tourist for at least something - it’s definitely with them! )
Take a rope and clothespins - pull it on the balcony, you can dry clothes normally, there are simply no ropes or dryers on the balcony.
I hope to warn someone against mistakes with this review, to prepare for different scenarios.
Thanks for reading!
Translated automatically from Russian. View original
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