Кидалово при заселении Kidalovo upon arrival

We are not the first time in this hotel, but the last time!
ACCOMMODATION: a tour to this hotel was purchased by early booking (TUI) in September!! ! The room category is a family room, 2-room with a view of the garden... Where they tried to settle us (arrived early, check-in began after 2 pm), you can’t call it a divorce except for - we were settled in a standard one-room))) And relocate if if we had kept silent, no one was going to anyone, since the cost of the tour, to put it mildly, is rather big, we were shocked... With grief in half, having spent 2 days on dismantling and raising everyone who is possible here, we were moved to a room that corresponds our armor; before that, we were shown about 8 rooms, which did not even closely match our reservation.
The situation saved 2 points: it was announced that my husband is the director of an IT company that has been promoting the product for several years and has several YouTube channels of 10-20 mil each. subscribers, and it will not be difficult to promote this situation (it's true)); and the second point - we were helped by our guide Mahmud, who really does his job; Yes, and by the way, she apologized for the current situation only on the next day after the incident. A day of a full-fledged paid rest was actually stolen, since dismantling and resettlement took a lot of time... and yes, the hotel administration is blatantly lying: a complaint was written on our behalf by a travel agent to a tour operator - the hotel unsubscribed that we simply did not like the view from the room... No comments , as they say... The situation is on a sucker - it will pass / will not pass, because they literally knocked out a number that corresponds to our reservation, because we were hung a lot of noodles)));

Now about the rest in general - the Slavic culture of relaxation is visible everywhere (there used to be more Italians): everywhere on the sunbeds there are reservations made of towels, they go without a queue, etc. Cleaning (as elsewhere in Egypt) is so-so - the visibility of cleaning, the dollar did not help)), the old number of rooms - we had seen enough of the rooms))) specifically in ours the light switch on the balcony did not work, the drain in the shower was clogged - the water left for a very long time, toilet tech. . .
Conclusion: the hotel is not worth the money.