I do not advise!

Written: 20 october 2021
Travel time: 7 — 13 october 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 5.0
Amenities: 1.0
I'll start from the very beginning! We always choose a hotel ourselves, read reviews, we understand that it is cheap, which means there will be many shortcomings, we were ready for some shortcomings, but !! ! Always rest makes the staff! Here it's the other way around. At the reception they gave us other people's passports, it's good that they looked and demanded their own. Then we were not given a voucher. Found it on the floor. They didn't care about us. Next is the settlement. They put us in a room! The window is a crack in the glass, it is difficult to open, they controlled it so that the glass would not fall on us. Bedding, towels - the color of dust. Washed. Everything is in the dust. The furniture is worn out, the doors in the cabinets do not close. The air conditioner leaked. All the water on the cupboard and in the glass cupboard, on our things. Shower! The water is intermittent and barely warm. But in the washbasin - boiling water! Mosquitoes and cockroaches - a lot! They fled from mosquitoes as best they could, but cockroaches are here, like pets, everywhere. We did not change the number, as it is considered the best. But my girlfriend changed. The choice was made in favor of a room with sewer smells, and not with cockroaches. The stench didn't go away in a week.
There are mountains of rubbish around the hotel. On the territory in places. Bar by the pool! Tables are dirty, chairs too. Probably on purpose, so as not to sit and drink a lot. The food is good, tasty. But the staff discourages all the desire to go to eat. So sorry and put a little on the plates. All people are simply indignant and cursing. Dishes are missing. People stand in line waiting for dishes. Guide from Joy Up, who took us on an excursion on 10/11/21. at 19-30 in Soho, refused to regulate the temperature of the air conditioner in the bus and cooled down to 11 degrees. Everyone is naked and complaining. He replied that he was hot. And when they had already quarreled, he turned on the air conditioner for heating up to 30 degrees, provoking a scandal on the bus between the passengers. He did not care about tourists at all, but did it for evil. This is a big disrespect to people. Why should tourists trust such guides! ? He hates them all. I had to close my eyes to many things, to endure, upon arrival they wrote reviews of the hotel on the website of the agency from which we went, they deleted it twice. Tourists, many good hotels and very good people in Egypt. Go somewhere else but not the Cliff.
Translated automatically from Russian. View original