Vacation was ruined

Written: 22 august 2021
Travel time: 5 — 15 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 1.0
Food: 4.0
Amenities: 4.0
Late in the evening we arrived at the hotel, settled us in room 243, the room was cleaned daily and very clean. In the morning we visited the restaurant and were shocked by the dirt (the wooden bridges that are located in the room itself apparently never "meet" the vacuum cleaner. The tables were so "not fresh" that the elbows stuck to them in the truest sense of the word. But if it was still possible to live with the local dirt, then the food was so peppery that it was impossible to really eat it. I received three injections from a local doctor and drank pills for 4 days. I want to note that the head of the restaurant manager turned out to be a very decent person. He quickly responded to our comments and the food was subsequently cooked deliciously by the chefs.
And even upon request, the chef prepared diet food separately. After the comments, the waiters also began to wipe the tables using special products. And if there were no more complaints about the restaurant, because the general manager tried to please everyone, then there was a huge complaint against the management itself. This is a five, and if you want to meet this status, then there must be a set of privileges. For example: in the building itself there is no bar where you can order a cocktail, coffee, tea. There is a paid bar on the beach. We wanted to order a cocktail (Majito) but the price was quoted as $7. There was one bar on the beach, where one guy worked, covered in sweat and soap, because there was only beer (which the men asked for, and he only gave out two plastic cups each). There were huge problems with bottled water on the beach. Paradox: you open a sealed bottle, and it has an unpleasant aftertaste and really stinks.
Communicated at sea with vacationers, and almost everyone had an upset stomach. As for the sunbeds on the beach, there were enough of them, but the umbrellas are located in such a way that it is very difficult to hide from the sun. We bought for $10 per person the beach at the nearby Novotel hotel, where there are palm trees and a lawn, you could hide from the scorching sun and relax. The entry into the sea was good, sandy, in some places there were corals with fish. By sea, there were no complaints at all. In the evenings, the animation was from the word simply no. For all the time there was only two times a violinist guy. In general, to summarize, in terms of the level and set of privileges, this is the middle three. But everyone has their own needs.
Translated automatically from Russian. View original