In general, the hotel is good!

Written: 9 february 2022
Travel time: 1 — 8 february 2022
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 10.0
Food: 5.0
Amenities: 10.0
I want to start with the bad things that happened to us on the first day! On the first day, the guide Mohammed from the TUI company made an appointment for us, we came with the whole family (me, wife and daughter 5 years old). He offered excursions for 15 minutes, we choose Safari. He says: Take more excursions! But we were not interested in the rest and we refused. To which he began to raise his voice and grabbed the questionnaire from his hands, crumpled it and said: I spent so much time on you, get out of here and don’t contact me again!! ! We were just shocked by this attitude! ! Then, after talking with vacationers, it turned out that he behaves like that with everyone! And complained about it repeatedly! Such people should not meet guests and spoil the mood.
Now I want to talk about the hotel. We bought vouchers for a promotion and in general the hotel is not bad! Very well maintained, the territory is green, beautiful, clean, constantly looked after. I noticed that the managers go all over the territory every day, check the employees. The bar is checked every day for cleanliness. The bar gives local alcohol, cocktail fries, sausages. Do not swim in the sea from the shore, only from the pontoon. The area is very windy, it is better to rest in the season. We rested in early February, the pace was about 22 degrees and it was cool because of the wind. The food is good, but monotonous, quickly bored. Very good animation and they play with children and there are all sorts of competitions for adults. The rooms are also good, I don’t know about the others, we have a completely fresh room. The air conditioner in the room is not set to heat, no one has it at all, so everyone complained that it was cold at night, especially with children!
Translated automatically from Russian. View original