No more foot here!!!

Written: 13 january 2010
Travel time: 4 — 11 january 2010
Who does the author recommend the hotel to?: For a relaxing holiday
Rested from 04.01. 2010 to 11.01. 2010.
I bought the tour at Tourmaline, flew through PegasTouristics. In principle, there are no complaints about the companies. BUT! One moment baffles me... When buying a tour, I was told that I had to pay $ 55 on top for Christmas dinner (because I was there for Christmas), they said that there would be a gala dinner, a show program, etc. . When it is January 6, an animator girl comes up to me and asks if I want to go to this dinner, I naturally say that “Yes, I paid money for it”, to which she answers me “I don’t know what you paid there, but you have to pay 10 bucks at the reception, unless of course you want to get to it... "Total: $ 65 cost me a 20-minute show program and one cocktail, which is difficult to call it that way... So the question is: TO WHOM IS THE CLAIMS TO WRITE?
About the hotel.
I want to convince you that I am absolutely not a picky person, it is better to keep silent than I will shake my nerves and someone's nerves!

They settled me right away, but I arrived at about 16.00. Room (2116) was given far from the pool, the second floor, go through the labyrinths, well, God bless him, it will be quieter at night. But two days later, a pipe in my bathroom burst. I went to the reception, I grab the guy and take him to my room. I show a puddle, says that in 10 minutes. they will come and take away. 15 minutes pass. no one. I go back to the reception, I ask where the cleaner is, why didn’t anyone come? And they answer me: "Get out of here, " I ask again, and they answer me "Get out of here" and wave their hand so imposingly... As a result, after a minute. 30 I got the bathroom cleaned, but they didn't give me a new room. . . Next. day I went to the sea. I returned to my room at about 17.00... And I was dumbfounded! The whole room is in the water!! ! Luckily I'm not hysterical! I go laughing, I took witnesses with me and to the reception, after 10 minutes. dragged things to a new room (3001), there were no problems with it, it was on the 1st floor not far from the pool and bar, a good view from the balcony, that's what you need. There were no problems after.
Territory like nothing, there is where to sit. The pool was ice cold, the jacuzzi was on if you asked nicely.
The staff is so-so. They smile of course, but there are those who turn their faces.
As for the bar (I had ALL), local swill is local swill, but you can drink!
Food (again, I'm not whimsical), but all 7 days I went hungry. There was soup only once, there were no salads at all, I didn’t see cucumbers at all for the last 3 days, green tomatoes, meat like chewing gum, rice (I don’t like it), pasta was my only saviors =)
On many sites they write that the hotel is on the second line, well, if 10-15 minutes by bus is line 2, then I am a tram! On foot if you go, then you can not reach the sea at all!
Beach: The sandy beach is good, we liked it and there are much more sunbeds than on Coral Beach. You can go to Koralovy once to look at the beauty of the underwater world, there are only 15 sunbeds (+ - 3), you lie on top of each other, next to a couple of stalls, the sellers of which all the time yell at each other right in your ear...
There were few Russians, mostly foreigners of retirement age, although maybe it was I who got into such a period, I don’t know...
The overall star rating of the hotel in my opinion, and not only... Everyone who was there said that 3 * is the maximum that the hotel deserves, and so 2+.
Outcome: I don’t go there anymore! And I advise you not to go! Unless it's not the only option (as I had) left!
If it were not for the company that I found myself there, I would have run away from there!! ! Honestly!
P. S. Take your towels! Refuse cards for their towels. If you leave the card in the room, they take it as a tip, then you say that you do not have it and pay 70 pounds for it (approx. 17 bucks)

P. P. S. If you fly out after 14.00 (I was picked up from the hotel at 20.00), then do not expect that you will be given water in a bar or invited to dinner. Even if one of your new friends wants to treat you, they won't let him do it! Only for money (unless, of course, you have them after you hand over the keys to the room)
Translated automatically from Russian. View original