Не ведитесь на звёзды, они с потолка Don't be fooled by the stars, they are from the ceiling

Very bad experience. It is surprising that the hotel considers itself a four-star hotel, and even more surprising that Ukrainian travel agencies and tour operators blindly repeat this.
1) All inclusive feeding is poor. No variety. Coffee - instant, prepared in a 2-liter kettle (this is for hundreds of guests), and the employee tears these unfortunate bags of instant coffee with his teeth, and immediately empties them into this kettle
2) Popular dishes end 15-20 minutes after the start of breakfast/lunch/dinner. Portions are dosed, small.
3) The dishes are all cracked and chipped. Glasses plastic on 100 ml. There are only a few china cups, probably about a dozen for hundreds of guests.
4) The bar claims free beer after 19:00. In practice, it is never available, because they allocate about 5 bottles per day for hundreds of people. All drinks are poured into the same 100-ml plastic cups.

5) There is no heating in the rooms (only cooling). In January at night outside the window +14, it's cold in the rooms
6) The water pressure in the shower is weak and constantly "floats". As a result, the shower often turns off and the temperature fluctuates from cold to scalding.
7) In order to have toilet paper and soap in the room, the staff needs to be constantly reminded. In general, toilet paper is not placed in the common toilets near the restaurant.
8) Wi-Fi only in the lobby near the reception, not in the restaurant, not in the bar, not by the pool, not in the rooms. And even at the reception he is very weak and constantly overloaded. Sending or receiving a photo, downloading a video is almost impossible. You can only text, and that one is intermittent.
9) The bus to the beach is too small - a minivan with 15 seats. At 8:30 there, at 13:00 back, and that's it. A queue of ~50 people lines up in 20 minutes, and the minivan makes three walks to take everyone. The minivan is packed, 2-3 people are standing in the aisle, bent under the low ceiling.
10) The gym does not work (or it does not exist at all, the staff answered evasively).