Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
3.0
Good day to all!
rested with family.
Upon arrival at the hotel itself, there were no signs of trouble! yes, it's trouble. it all started with dinner, since we arrived very late, we were immediately sent to a late dinner when we went into the canteen, and this establishment cannot be called a restaurant in a five-star hotel in any way, we almost had to fight with the hotel chefs for a piece of meat. by the way, and later the meat was in a very meager amount or it was not there at all. further rooms are not something that 5 stars, it barely falls short of a 2-star hotel on the outskirts of the desert. everything is dirty, everything is stained, cleaning is completely zero.
in the dining room we were poisoned, as were several dozen other people from the hotel (citizens of the European Union). when we came to the reception, we were told that we could not help, call the doctor, and the doctor is charged. Arabic cuisine. stock up on pills.
a separate character in this story is a guide (a real bastard) - Ayman. a person in every possible way fools out money for all kinds of excursions, tells everything in colors very much. but upon arrival at the venue of these events, everyone understands that this is not at all what they paid for (I won’t describe everything, but you can see the photo of this scoundrel below) upon presentation of claims, the money is NOT returned.
service and waiters are just rude. if you come to dine for free at any of the hotel's restaurants, such a service is provided, they categorically refuse to serve you, and if they bring something from food, it will be really NOT edible food - they will poison you. cleaners constantly climb around the rooms, even if there is a “do not disturb” sign and steal everything that is badly lying. be careful!
it is simply useless to contact managers, administrators, nothing will change from this. are full of nonsense in defense of the hotel. cover their own asses in front of their superiors.
our advice is don't fly YOU to Sharm Plaza, it's just money wasted. pay for 5 stars in Egypt and
you get 2 stars somewhere on the banks of the Dnieper.
there is one plus, but it is NOT a plus of the hotel, it's corals and fish.
rested with family.
Upon arrival at the hotel itself, there were no signs of trouble! yes, it's trouble. it all started with dinner, since we arrived very late, we were immediately sent to a late dinner when we went into the canteen, and this establishment cannot be called a restaurant in a five-star hotel in any way, we almost had to fight with the hotel chefs for a piece of meat. by the way, and later the meat was in a very meager amount or it was not there at all. further rooms are not something that 5 stars, it barely falls short of a 2-star hotel on the outskirts of the desert. everything is dirty, everything is stained, cleaning is completely zero.
in the dining room we were poisoned, as were several dozen other people from the hotel (citizens of the European Union). when we came to the reception, we were told that we could not help, call the doctor, and the doctor is charged. Arabic cuisine. stock up on pills.
a separate character in this story is a guide (a real bastard) - Ayman. a person in every possible way fools out money for all kinds of excursions, tells everything in colors very much. but upon arrival at the venue of these events, everyone understands that this is not at all what they paid for (I won’t describe everything, but you can see the photo of this scoundrel below) upon presentation of claims, the money is NOT returned.
service and waiters are just rude. if you come to dine for free at any of the hotel's restaurants, such a service is provided, they categorically refuse to serve you, and if they bring something from food, it will be really NOT edible food - they will poison you. cleaners constantly climb around the rooms, even if there is a “do not disturb” sign and steal everything that is badly lying. be careful!
it is simply useless to contact managers, administrators, nothing will change from this. are full of nonsense in defense of the hotel. cover their own asses in front of their superiors.
our advice is don't fly YOU to Sharm Plaza, it's just money wasted. pay for 5 stars in Egypt and
you get 2 stars somewhere on the banks of the Dnieper.
there is one plus, but it is NOT a plus of the hotel, it's corals and fish.
Translated automatically from Russian. View original
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