I do not recommend

Written: 5 october 2020
Travel time: 26 september — 3 october 2020
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 5.0
Resting with company. We flew with Coral Travel.

The numbers were 5173 and 5175.

Be prepared for the fact that the rooms are 3 *. The air conditioners in the rooms hum like a tractor, giving out terrible pops every 30 minutes. The peephole in the room is knocked out, and the one who stands outside can watch everything that happens in the room (photo). In the next room, the balcony did not close, supposedly repaired after which it did not open (apparently they just closed the door). Room cleaning will not be done until you leave a tip. Money is stolen from safes. Moreover, when contacting the receptionist, they shrug.

The cleaner changes beach and bath towels as he wants. Can leave one towel instead of what was.

When checking out, be prepared for a divorce from the guide with the hotel, especially couples with children. We checked out, handed over the key, got on the bus to the airport. We were asked to get off the bus and started demanding money for towels. What kind of towels? The day before, the cleaner from the balcony took away and did not replace the beach towel. We were told that the hotel was theft. Moreover, expensive things were constantly drying on the balcony, but only a torn hotel towel was stolen. Weird robbers. At the reception they said "we will not watch the cameras, just pay. " The guide did not try to help, he spoke something in Arabic and said "I knocked you out a discount. " What's the discount for?? ? We offered to open the suitcases. Refusal, just give money. The official account for payment through the bank was also refused. They refused to call Coral Travel in Ukraine, I quote "it's impossible, I solve all issues" (the words of the guide). The guide every 2 minutes hurried that it was time to go and there was no time to wait for us.
Since it was impossible to resolve the issue (show suitcases, camera recording, call a cleaner, issue an invoice with a seal - refusals), we asked to call the police and open the suitcases with the police. Also got rejected. The guide eventually said "sorry, I can't wait for you, I have to leave you", "the plane will not wait for your delay either, you will stay. " On the part of the guide and the receptionist, they simply intimidated tourists. And this is us and another couple with small children.
Coral Travel, what is this scam from your employees? We had to run around looking for money, because let's just cash right now, otherwise you won't fly home.
We paid $19 for nothing, a money scam. So be prepared for divorce and deceit!! ! These nerves are not worth the rest, believe me.
Video guide also filmed. We can provide.
How to write positive reviews: in the evening, after dinner, the animators come to talk nicely with vacationers, give their phone and ask them to write a good review about the hotel. They can even dictate what to write. So the reviews should not be trusted, as we did.
I do not recommend the hotel to anyone.
Translated automatically from Russian. View original