Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
7.0
Cleanliness:
7.0
Food:
9.0
Amenities:
10.0
We rested with a family, with children 2 and 6 years old, dates from July 14-24.2021. This is not the first time in this hotel, we rested with one child in 2018 and then we were really delighted with the hotel, which is why we chose it again to relax with the family, which cannot be said this time, we are just horrified by what is happening there now! I must say right away that in Egypt we rest only in certain 5, and we have a good experience, there is something to compare, and we were in this hotel twice, so I’m telling...
1. Number.
Despite the fact that I wrote a letter before the trip, and then upon arrival, since we chose this particular hotel, and, as it were, already regular guests, we asked for some kind of good room, they gave us the key and said that the room was excellent - it was rudeness on their part, as they gave us a dark room, without any view, I repeat that there was practically no light in it. Then, after I went to ask and ended up arguing with another "ahmedo / muhamed", we were given a better room, and a day later they gave an excellent corner room with a sea view for four, as it should have been originally, and then thanks to our Russian-speaking representative at the reception. That's why it was impossible to immediately give such a number? It was difficult to? ? We are not the first time in this hotel, and last time we were immediately given a good room. . .
2. Food and drinks.
It has deteriorated drastically! Basically one chicken, fish (such as hake) and in 10 days they gave only once some delicious goose, well, listen, this is 5k! ! The food should be, well, at least more or less varied! Last time they gave tuna and different meats.
On the beach, they no longer serve hamburgers and fries between meals, as they used to.
No brewed coffee at all! ! I'm in shock, they put some kind of cheap machines, where not coffee, but cocoa diluted with water!
There is no children's menu as such now, it's still the same fried fries or some other nonsense, if Milupa didn't take porridge with her - I wouldn't know what my child ate! Salted baby meat!
Previously, there was really tasty milk, my 3-year-old child drank 0.5 liters of milk a day with pleasure, because it was really tasty, but now it’s somehow sour and the youngest son didn’t drink it at all, refused. And I expected it!
For 7 days out of 10, the plasma with cartoons in the children's area did not work, I'm sure that even now it does not work, because it simply needs to be changed, not repaired! For us, this was also a huge minus, we could not seat a 2-year-old to eat, such an age.
In the room, the mini bar used to be full and refilled with juices for the kids, packaged, delicious, free of charge - now it's gone!
3. The elevator to the pools, slides and to the beach did not work all the time! It's crazy when you have to pull a stroller up and down 20 times a day!
I contacted the reception, they fixed it, the next morning it doesn’t work again, that’s such nonsense.
4. And the biggest minus is just NOW THIS HOTEL IS JUST A LOT OF ARABS! ! JUST TONS! They shamelessly sit on your sunbeds, like crowds of gypsies everywhere, climb on your heads in the pool, etc.
Due to overcrowding, the pools are dirty, straight pieces of hair are floating, disgustingly simple, and this is 5k, in which people of different nationalities used to rest: there were both Italians and Germans, and Poles, Russia, Ukraine, and now there are 85% Arabs!
5. Children’s club and children’s animation, they don’t exist as such, as they used to be, they don’t work with children during the day, there aren’t any games, the child made pizza himself 3 years ago, he was wondering if there were some kind of pirate games, treasure hunts on the territory - none of that is now!
That's my whole review, it's up to you to go or not to go, but we never go to this hotel again! ! The level of the hotel has fallen, there are only breakdowns, shortcomings, and the price, sorry, is not small, all the attention of the hotel is now concentrated only on the Arabs!
Anna.
1. Number.
Despite the fact that I wrote a letter before the trip, and then upon arrival, since we chose this particular hotel, and, as it were, already regular guests, we asked for some kind of good room, they gave us the key and said that the room was excellent - it was rudeness on their part, as they gave us a dark room, without any view, I repeat that there was practically no light in it. Then, after I went to ask and ended up arguing with another "ahmedo / muhamed", we were given a better room, and a day later they gave an excellent corner room with a sea view for four, as it should have been originally, and then thanks to our Russian-speaking representative at the reception. That's why it was impossible to immediately give such a number? It was difficult to? ? We are not the first time in this hotel, and last time we were immediately given a good room. . .
2. Food and drinks.
It has deteriorated drastically! Basically one chicken, fish (such as hake) and in 10 days they gave only once some delicious goose, well, listen, this is 5k! ! The food should be, well, at least more or less varied! Last time they gave tuna and different meats.
On the beach, they no longer serve hamburgers and fries between meals, as they used to.
No brewed coffee at all! ! I'm in shock, they put some kind of cheap machines, where not coffee, but cocoa diluted with water!
There is no children's menu as such now, it's still the same fried fries or some other nonsense, if Milupa didn't take porridge with her - I wouldn't know what my child ate! Salted baby meat!
Previously, there was really tasty milk, my 3-year-old child drank 0.5 liters of milk a day with pleasure, because it was really tasty, but now it’s somehow sour and the youngest son didn’t drink it at all, refused. And I expected it!
For 7 days out of 10, the plasma with cartoons in the children's area did not work, I'm sure that even now it does not work, because it simply needs to be changed, not repaired! For us, this was also a huge minus, we could not seat a 2-year-old to eat, such an age.
In the room, the mini bar used to be full and refilled with juices for the kids, packaged, delicious, free of charge - now it's gone!
3. The elevator to the pools, slides and to the beach did not work all the time! It's crazy when you have to pull a stroller up and down 20 times a day!
I contacted the reception, they fixed it, the next morning it doesn’t work again, that’s such nonsense.
4. And the biggest minus is just NOW THIS HOTEL IS JUST A LOT OF ARABS! ! JUST TONS! They shamelessly sit on your sunbeds, like crowds of gypsies everywhere, climb on your heads in the pool, etc.
Due to overcrowding, the pools are dirty, straight pieces of hair are floating, disgustingly simple, and this is 5k, in which people of different nationalities used to rest: there were both Italians and Germans, and Poles, Russia, Ukraine, and now there are 85% Arabs!
5. Children’s club and children’s animation, they don’t exist as such, as they used to be, they don’t work with children during the day, there aren’t any games, the child made pizza himself 3 years ago, he was wondering if there were some kind of pirate games, treasure hunts on the territory - none of that is now!
That's my whole review, it's up to you to go or not to go, but we never go to this hotel again! ! The level of the hotel has fallen, there are only breakdowns, shortcomings, and the price, sorry, is not small, all the attention of the hotel is now concentrated only on the Arabs!
Anna.
Translated automatically from Russian. View original
Comments (4)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Nice hotel but for a one time visit
- 20 days of rest in March 2023
- This is not 5* due to the condition of the rooms
- Good hotel at your own expense
- Good hotel. Liked everything
SEE ALSO