INCREDIBLE ATMOSPHERE... I fell in love with Stella???? and I forgive her all the shortcomings!

Written: 29 may 2019
Travel time: 16 — 28 may 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
We rested at the hotel from 05/16/2019 to 05/28/2019 with my 7-year-old son and grandmother.
This was our second visit to Stella, before that it was 2 years ago and the hotel left the warmest and most pleasant memories. Because the hotel where they planned to go became a "stop" hotel, they decided to choose a proven option... and they did not lose!
A warm meeting - refreshing towels and a cocktail immediately set you up for positive! After lunch, check-in is fast.
There was a slight hitch with the number, but this is due to my excessive demands and expectations. . .
We booked a deluxe suite with a sea view, last time we lived in room 524 (very cool view and location), so we expected an even better room and when we settled on the 4th floor we were disappointed.
We turned to Martha and she did everything to make us satisfied.

After reviewing several rooms, I chose 725 on the 7th floor (on the same floor as the reception and lobby). Later, my mother arrived, she was settled in the room opposite - 715 (view of the bay and jacuzzi). As we requested.
For me, the room and the view are important, so Martha THANK YOU VERY MUCH for your patience, understanding and help in my many requests during the first days of my vacation! ????
HOTEL and TERRITORY.
The hotel is beautiful, well maintained and clean. Interestingly, the main entrance to the hotel and the reception are on the 7th floor.
The hotel has cascading levels. 2 large swimming pools on the 3rd and 1st floor.
The view from the 2nd floor is breathtaking.
There is a tennis court, a volleyball court, a football field, billiards (played every day at lunchtime), table tennis, table football, several alacartes.
The territory is very well-groomed, for Egypt the most green and beautiful. There are several small waterfalls on the territory.
The Jacuzzi in the SPA area deserves special attention. The temperature there feels like 36-38 *C.
Oh, this incredible water massage. . . several options even. . . after 17:30, when the pools and the pontoon are closed, there are simply no places.
Care of the territory every minute, they are constantly doing something.
In general, the territory is solid "5+"!
ROOM.
725 (7th floor out of 8) - excellent location, sea view and the stage where evening programs take place (live music). The wing closest to the sea.
In general, the main building is very close to the sea.
Everything in the room was in good condition, everything worked properly.
The minimum set in the bathroom - gel, lotion, shampoo, conditioner and soap (toothbrushes / paste, shaving kit, etc. - no).
Safe. Kettle with coffee/tea set. Bathrobe and slippers. Minibar - water, cola, sprite and 2 bags of fruit drink.
Attentively, beer is in the minibar, but it is paid.
Nuances: there are few sockets in the room (only 2 are free), which is not enough for the 21st century, but there is a lot of space in the closet and a lot of drawers for things.
Tip: take adapters for our plugs, half of the "British type" sockets for 3 holes.
The number is also "5"!
NUTRITION.

Here the final score is too high for me, only because the hotel, in my opinion, deserves a rating of “5”.
And against the background of all the advantages of Stella, the lack of nutrition does not matter ANYTHING. Because with the ALL system it is difficult to stay hungry, and all the nitpicking is the spoiled Turkish level of the buffet (especially if you have been to high-class hotels). The food here is not like that.
It's hard to adequately describe, but I'll try.
It’s just that everyone is used to the buffet and abundance, but here it is in a VERY truncated form.
Economy mode (the choice is 5 times less than usual), BUT all dishes are of high quality and tasty.
Delicious soups - without these harsh seasonings and herbs. The child has something to feed.
Not enough meat and fish! 1-2 types.
There are enough fruits - apples, melon, watermelon, orange, dates, bananas. . .
In the main restaurant, all drinks are served by waiters.
It is very important to get used to the place. There are areas where they may not fit at all if you eat quickly.
And the impressions about the service are radically opposite depending on the table.
We were lucky at the beginning of the holiday to get into the area where the waiter RAMY ADEL works. This is an incredible person - attentive, sincere, friendly and very prompt!
His service is 200%.
Moreover, I somehow hit my hand hard, came to the restaurant for ice, RAMY saw my swollen hand and instantly took out not only a bunch of ice, but also brought cream and treated my hand.
This is an incredible person, with full confidence I can say that RAMY ADEL is Stella's best waiter!
Packaged juices - mango, guava, orange, pineapple, apple, tomato. Other than orange, the quality is good.
The wine is terrible.
None of us had any problems. Power, if objectively - "4-".
SERVICE.
Service is great! Just "played a bewildered look", one of the employees comes up and offers help.

It is very convenient that there are no worries about towels. You come to the beach - in a few minutes you have already moved the required number of sun loungers, laid towels on them and opened an umbrella. Leaving, he packed his things and left. If there is nothing left but towels, towels are taken away. VERY COMFORTABLY!
Likewise by the pool.
Periodically they come and ask what to bring to drink. Pillows are offered.
They carry melon/orange to the sunbeds. Wipe glasses (not often?? ). On the beach, a cheerful guy walks with a spray bottle of cold water and offers to freshen up.
Everything is very prompt and timely.
Attentive front desk staff.
We were lucky with the cleaning, the guy in our wing was cleaning - you can't fault it! And I tried to find a moment so as not to interfere.
There is a bus to Naama Bay - runs on schedule.
A little disappointed with the rules in the SPA: entry under 16 years old is prohibited; moreover, it is in a jacuzzi, and a gym and a sauna and a hammam.
Service result: "5+".
SEA.
The entrance is only from the pontoon (there are two of them), one is the main one, the second one also accepts different watercraft, so it is empty there.
There is no cleared sand entrance for children.
I'm not an expert, but the reef seemed weak to me. If you swim within the fence, nothing interesting. But, on the left, ships are constantly sailing into the bay, probably there is something to see there.
ANIMATION AND ENTERTAINMENT.
On demand! Which is ideal for most.
Most vacationers, of course, do not participate and quietly rest.
But we are not! ??
Every day we have DARTS!
Moreover, according to the schedule, it is at 11:30, we asked and it was opened to us at 11:00. Played for an hour and a half!
Girls from the animation - VERONIKA, VIKA, ZHENIA, MASHA - just great!
In the morning they approach everyone and inform about the entertainment program for the day.
Before lunch there is stretching and boccia.
Around 12:00 water volleyball and water aerobics.
Every day at 16:00 training from the gym with a trainer (we got individual ones, no one went except for me).
ZHENIA and VERONIKA spend very cool ??? ? workout.

There is a mini-club, unfortunately I do not remember the name of the animator. Very nice girl! Works with children - draw, make crafts, competitions in the pool every day. At 20:00 MINI "mini disco". There are very few children.
In general, if there is the right number of participants, then the animators will organize everything.
Animators are not intrusive, but very responsive.
For me, it's perfect.
In the evening there is live music on the stage, and then a dance show.
Also, until late at night in the lobby - a very friendly and talented man plays the piano and violin! VERY BEAUTIFUL! Special thanks to him!
Such RELAX and ROMANCE ????!
The disadvantage of the hotel is the work of wi-fi. Now decent hotels cover 100% of the entire territory. Here the Internet works well only in the lobby, a little worse - in the restaurant. On the territory - it catches and immediately disappears.
Something must be done about it!
In general, the hotel has a very calm atmosphere, everything is created for relaxation. Evening live music both on stage and in the lobby - relaxes and soothes. THANK YOU SO MUCH for this hotel!
Residents of megacities with a crazy rhythm lack this in everyday life: in the evening, sit down and relax to a beautiful, lively melody... for this I will definitely return to Stella!
Looking forward to the next meeting!
Translated automatically from Russian. View original