by 4 points

Written: 27 march 2013
Travel time: 1 — 10 may 2012
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 9.0
Food: 8.0
Amenities: 9.0
Well, let's start in order:
1. Accommodation. Upon arrival at the hotel, we encountered the so-called "fee" - for accommodation in a LUX room, the hotel staff asked us for 30 bucks (it looked like they had this price fixed and mandatory). A lot of people came and wanted to settle side by side, so they laid out this money... Entering the room, my idea of ​ ​ u200bu200bLUXE was pretty spoiled - the closet closed with difficulty, and one of the doors persistently tried to fall on my head, but the balcony door did not have one handle and did not close completely... in the bathroom the same story - the shower door did not close completely, because of which the water flowed calmly onto the already slippery floor.
2. Service. The boorish and familiar attitude of the staff was felt from the very minutes we crossed the threshold of the hotel. Throughout the rest it strained just incredibly.

3. GUIDE. This is a separate issue altogether! MUHAMMED! Remember this name! This is just an incredible person! So the guide is not "lucky" ever! He managed to take away from us (with a scandal! ) ALL documents (the LAST copy of the voucher and insurance) and disappeared!! ! we waited for him to appear for 2 days... but in vain... he never showed up... was returned by another employee . . It is not clear what frauds he stirs up, but it is only clear that you should stay away from him and have nothing to do with him !!!
4. Nutrition. The food didn't change much throughout the rest. In recent days, this monotony simply lost appetite. And the English and Indian restaurants, which we got to by appointment, were generally disgusted, because the food was served there the same as in the main restaurant and one of the side effects was heartburn! I liked the Italian and Chinese restaurants only because the food there was different from the main one our 10 day menu. If you take them separately, then there was nothing special there either.
Translated automatically from Russian. View original