Intermediate, 3+

Written: 12 march 2021
Travel time: 7 — 17 february 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 4.0
Food: 3.0
Amenities: 3.0
Double impressions of the hotel.
Everything needs to be decided through the hotel administration.
Responds to requests quickly.
I am writing a review on purpose, a few days later, being at the hotel. There is no euphoria from what he saw!
We rested 7-17.03. 2021. Group of 4 adults + 2 children, 11 and 13 years old
We were given two rooms 314 and 315 on the third floor with an "awesome panorama" of the entire hotel and the pool (from any room from the 2nd and 3rd floors there will be a normal view)
I advise you to take a room away from the pool, as loud pop music is played all day.
The hotel was not full, could move to any room.
The guide from the tour operator "TUI Group" did not bother us, they sent us off the next day.
He called early, offended that everyone did not come to his "lectures".
He is not interested in us, because we immediately refused "excursions". These "super excursions" are a separate issue.
There are bathrobes in the room. Slippers (brought only after request).

Kettle, tea, coffee (powdered milk) and sugar in packages are in the room.
Water 1.5 liters per day, regardless of the number of people in the room.
We have to deal with the administration.
The bar in the room is paid, expensive.
There was an incident, in the evening after dinner, vacationers took 1.5 liters from the restaurant. The servants made a kipish, well, they left the person alone. They gave the bottle, it's just a mockery, you have to go to the bar to beg.
At the bar, when you try to take more than two glasses, it starts to look askance. There are "restrictions" on the number of drinks in one hand.
The hotel itself is "cool", but small. Apparently it's new. Territory, buildings, interiors, rooms, furniture, bathroom - everything is ok.
Everything is in order with cleanliness, many write about additional cleaning. The staff does not always try to do everything on the "5".
Swimming pool and hotel grounds.
The pool is small but cute. And greenery all around. On a sunny day, there is no shade. The heating worked fine.
Pool with "waves" worked 1 time 5 min. at 1 o'clock. The water is cool.
Did not work fables with slides. The children are upset.
In reviews earlier for 2021, the slides worked.
If someone comes here to the sea, then he is not here! I mean, actually, it is, but it's like Evpatoria. You can not dream about corals and fish. They don't exist at all! And the view is not on the open sea, but on the opposite shore of the bay. And plus a bunch of ships, yachts and boats.
The beach is small, sunbeds are good, but stand in stacks, umbrellas are broken in places. And not a very clean beach. It does not make you want to go to the sea at all.
The road to the sea is not annoying at all. From our hotel 100m to the hotel 1st line, although this is not the first. The road to the "beach" through several hotels. Through the green area to the elevator 300-400 meters. And from the hotel down to the beach 200-250 meters. The car brings you back up the hill (not always, faster on foot).
Nutrition.

This is the biggest problem with this hotel. There is very little food. Meat, chicken, fish are in one form, and the whole fish is not fried, And strangely, the food is not hot. The rice is cold, not reheated.
Monotony.
Breakfast is poor, but you won't leave hungry.
Once there was a liver. Lamb in the form of cutlets. French fries happen.
Beef in the form of boiled meat with gravy. There are vegetables, not a lot. Few cheeses, no assortment.
There are few pastries, but you can eat. There are no cakes to choose from. Fruit is also not a good choice. Melon, apple, guava cut into small pieces. Dates. It all happens in turn, on different days, not all at once. They say there was a strawberry, but I didn't see it. I didn’t have time)) There are no fruits at all! Seeing this for the first time!
Alcohol as everywhere, diluted. But! There are 5 drinks in a glass in the lobby. You can drink them, and very much even nothing. Bartenders tell new tourists that it is paid. You need to point your finger at the bottles behind the bartender and say pour it, otherwise it will pour a wineskin from plastic. Beer is mostly bottled, but there is also keg. Ask from a bottle. There is a difference.
It's the same with coffee. There are coffee machines with granulated Nescafe, rare rubbish. And there is a professional coffee machine horn with natural coffee. It is necessary to indicate that the wineskin with instant coffee is not poured, the bartender convinces of the good quality of this coffee. Tried, do not recommend drinking.
Service is a problem!
Half of the staff with a disgruntled face! Unfriendly and chirp when you ask for something!
They love it when... "on the wool", rare mud... ki.
There is no effort to make normal cocktails.
After talking with the management staff at the bar, attitudes changed for the better.
You have to beg for food. The feeling that they are giving theirs is the last.
According to a local worker, we were just unlucky! It seems that everything depends on the manager who is currently in charge. There are great, good, bad and very bad. We didn't hit too badly. After all, I went here based on reviews and video reviews. And everything was different there.

Do not rely on "loud" reviews.
What it depends on is not clear. Lottery.
Room cleaning is ok. Whether you give a dollar or not, it makes no difference. Cleaned even when the sign hangs do not clean. Shampoo was given on the day of arrival and the next day only through the administration asked for more. There were no further problems.
The hotel lobby is small but nice. But the best thing is that in front of him on the street, on the inside of the hotel, there is a platform with chairs in the form of cut rattan eggs. People gather in companies, move chairs, tables and rest.
Animation 50/50, by the pool only after breakfast. Local guys and Ukrainians, Czechs "try to entertain" vacationers.
Day at the pool and at the sea. Music all day, monotony, it pleases someone.
In the evening competitions, performances.
In the evening there is a visit to a nightclub with dancing and cocktails, but beer is paid.
Wi-Firfr seems to be there (but works intermittently). Bank apps don't work. It is sad.
The hotel network is "not protected" from password theft.
We almost didn’t have the Internet, the viber video couldn’t be done.
I did not buy a SIM card, the Internet is expensive.
In principle, a lot of normal guys work. At the pool, at the pool bar, at the reception desk, animators and at the restaurant too, but not everyone treats you normally.
In general, the hotel is great!
As for me, not very youthful. I think with normal management, management and food, this hotel can be a great five.
I think the management staff plays a big role, and when you fly it doesn't matter.
We were in March (and it seems from the reviews) that they have austerity all the time.

P. S. A huge FE to the representative of Tui (a very cheerful young man), who wanted to rub all sorts of nonsense on us (who was at the meeting, he spent 1.5 hours of his rest on all the game that he rubs on tourists) It's a pity for the time. You may not walk. He will call (write a sheet, put it under the door of the room) so that you come and fill out some forms of paper for excursions. Smart people did this and absolutely this meeting could not affect the rest.
And the last, not related to the hotel.
If you take a tour (it doesn’t matter from whom), in any case, this is a scam for money.
Ordinary tourists are rubbed about the sights of Egypt, which he can see only on advertising brochures.
I don't recommend dining at Bedouin's. Like gypsies. . .
Diving sucks!!!
The most normal and driving on ATVs, all the rest are only with people who know and have been there themselves.
Can't recommend this hotel!
Definitely not 5*.
Translated automatically from Russian. View original