Твердая четверка. Но могло быть лучше. Solid four. But it could be better.

The first impression of the hotel was negative - we arrived at about 9 am (early flight), and waited three hours for check-in! Of course, we understood that check-in starts at 14.00 and they are not required to check-in earlier (although we and another family were expecting check-in, the hotel is half empty). Several times they hinted at extra money (if we want with a view of the pool or different beds) However, after 10.00 in the morning we were put on bracelets so that we could drink coffee in the bar, which could not but rejoice.
The animator, a rude-looking girl, sharply and loudly called to events.
Territory: clean, well-groomed, comfortable. Lots of greenery, paths, illumination. Several restaurants, swimming pools, few shops. Many children (for them a separate pool and area), two heated pools, slides.

Staff: inconspicuous, fast, polite. Any debris, cigarette butt or dropped piece of food is removed with instant speed. Restaurant tables clear very quickly. Most speak Russian, or understand elementary English. Water in the rooms, towels, garbage - changed or removed without reminders.
Room: turned out to be slightly dusty, it was clear that no one had lived there for a long time.
Pros: big, spacious. Huge bed, large mirrors, clean bathroom, enough towels and hangers. Balcony
Cons: rather old and shabby furniture, old and shabby doors, creaky bed and a large incomprehensible stain on the mattress.
Meals: large selection, daily barbecue.
Pros: always a large selection of meat, fish, chicken, desserts, salads. Acceptable alcohol, coffee. Basically always fresh, sometimes came across yesterday, but never rancid or sour.
In general, I liked everything. The hotel has several awards, they are presented in the lobby. There is a mini shop with souvenirs (a very polite seller), there is a guest service desk (a Russian-speaking girl helps to solve problems and questions).
A separate moment: there is an unpleasant nuance that affected the entire vacation, and as a result of which I will no longer use either the services of this hotel or the tour operator (Anex tour). Check-out at 12.00. Lunch at 12.30. Our flight was evening, respectively, and the transfer. When renting the room, the bracelets were cut off, and, accordingly, we didn’t get dinner. The reception just shrugged their shoulders and ignored our presence. Everything would be fine, but given the evening flight and late arrival, the lack of lunch and dinner unexpectedly affected health and almost ended in failure (pressure drop). During the last visit to Egypt (with the services of another tour operator), this was not the case, and although the flight was also late. My idea to turn to the hotel guide for help disappeared immediately, because at the info-meeting and after personal communication, he VERY PERSISTENTLY tried to sell excursions, completely ignoring our questions and requests. Therefore, I strongly DO NOT RECOMMEND using the services of this tour operator!