Terrible attitude towards tourists

Written: 18 november 2019
Travel time: 17 november 2019
The maximum you can give is 2*.

In the room:

1. Number. For what they paid extra for the best room - it is not clear) How they lodge: if you have a standard indicated (although they only have such ones), they will settle at random. (In fact, they have a case for 3 * and 4 *) in 3 or 4 - it is not written anywhere. But the difference is not particularly visible, it seems to be designed for a fool. Inside the room: immediately smell, as if someone went to the toilet and did not flush. At the next cleaning, it disappeared (wow, why didn't they do this sooner? ). The room itself was tidy, fresh linens. But to hide - in the closet there were 2 folded blankets that had not been washed for so long ...4 years, probably stained and the smell was incomprehensible, like from an unwashed body ...


2. Water. The most important thing is 1 bottle upon arrival and that's it. Then drink in the dining room from plastic glasses (small). But what if you want to drink at night? Be patient...or go buy a bottle. Bottles for extra fee. The most basic and necessary in short supply! Water!
Basic for life and from the heat of 30 degrees here for a fee. Do not look that all inclusive is a fiction. Upon arrival, I had to ask for water 3 times, although the sheet itself says that water is issued immediately. After receiving the bottle, I was shocked - after 2 hours they brought it.

3. Beach. Depends on the contingent - they smoke a lot on the beach + it is small in itself. The sand is relatively clean, why relatively? Because they don’t clean it very much, sticks will come across, etc. until I notice cigarette butts in the sand or something like that, the attendants look there, apparently, that’s why people don’t grumble. But the smell of smoke itself is disgusting.

4. Animation did not notice.

5. Safe ONLY at the reception. You can't hide anything in the room.

6. The locals at the hotel seem to be smiling, but don't expect more from them. It's not European 3 or 4 stars in this hotel. Only 2...
The service itself, depending on who - there are normal, but there are impudent (for example, 1 "receptionist" is adequate, and the second is very clamped and not particularly contact). The most adequate are the Egyptians or Arabs on vacation - they will smile and serve a glass. The chef is also good, with a sense of humor. But, as they say, they are few.

7. The bathroom and everything in general needs to be renovated. The toilet is normal, the shower room is right here ...they don’t wash the curtains from the shower room, the handles at the doors move a little, but something is there, they came to “repair” by knocking on them ...

8. Front door with a slot, a decent one. Want to lock your room with a key? It wasn't there. Only a latch, only a hard core ...(I mean a la mechanism, like in Soviet times - a chain so that the door does not open all the way).

9. Dust - in a small amount. My boyfriend was cleaning - neat, here he is diligent, because of this the hotel is a plus. But water...emae...


Bottom line: water for a fee ...are you serious? $800 for all inclusive 4* without water every day?
Bold and cool, the hotel is not worth it, takes audacity on the "fool".

Booking has reviews with photos, I can't attach them here. So, look at them. Toilets, showers.

Take Novotel. More expensive, but worth it.
Translated automatically from Russian. View original