I liked the hotel, we recommend it.

Written: 26 april 2018
Travel time: 4 — 11 april 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 8.0
Food: 8.0
Amenities: 10.0
We stayed at this hotel at the beginning of April 2018. A hotel with a new water park, a large well-groomed area, near the sea with a sandy beach and an entrance for children, reefs are close, there are plenty of fish on the beach, 10 points for infrastructure. Vacationers are mostly Ukrainians and Arabs. Italians, Kazakhs.
Territory: The hotel is fresh with a large beautiful territory, buildings under construction can be seen in the distance, there was no noise from the construction site - they didn’t feel any discomfort at all, as well as from taking off planes, on the contrary, it was interesting to look at different airliners, at night with open balcony doors, planes are occasionally heard, but we they did not interfere, for the especially nervous - ear plugs). We liked that several hotels are together where you can use the services, eat in the restaurants of each of them with your own bracelet and use your towel cards. One does not work, Charmillion Sea Life Resort, but the entrance to the territory is free - take a walk.
Check-in: We were brought to the hotel at 8 am, unloaded everyone from the bus, the guide talked to the reception and asked everyone to get back on the bus, they say we are going to check into one of this group of hotels, since there are no places here, we naturally objected, because the tour in this hotel, We were left on the spot, Check-in by the rules at 14.00. We offered baksheesh for early check-in, at the reception they promised to help, but they never settled. The children were fed immediately, the bracelets were put on at 11.00, everyone was settled in the rooms at 11.30. We got a room near the main pool, large fresh with a large balcony, LCD TV with Russian and Ukrainian channels, with a kettle and accessories for tea, coffee, cream. Safe. Blankets, hangers in the closet a lot, there is a clothes dryer on the balcony. There is 1.5 liters of water in the refrigerator. There were no problems with water, they always took the required amount at the lobby bar. In general, we liked the room, almost every day they left a dollar or chocolate, cleaned every day, twisted swans and other animals, changed towels and shower accessories. There were no problems with toilet paper, there is a bidet). There are mosquitoes, they put their fumigator. Wai-Fai is bad free at the reception, the code is given right there, near the sofas at the entrance to the hotel, one socket for charging, you can take a tee with you, as the sockets are often busy.

Meals: The main restaurant is located in the main building with large tall columns, clean and freshly renovated, there is a queue at the entrance to the restaurant, but it doesn’t matter to us, we could dine at the Charmillion Garden Aqua Park water park restaurant, although the restaurant is larger and the range of dishes is better in Charmillion Club Resort. The food is good, chicken, fish, beef always, shortcomings: there were rarely ducks, there were no turkeys, they never saw seafood, there was only one variety of olives and they were not tasty. Salads, cereals, french fries and greens in abundance, apples, grapefruits, oranges, dates, cakes and pastries, pastries, honey, jam, snacks. Ice cream in the children's menu near the main restaurant, but the queue. We ate very densely, we never got poisoned, as it was in another 5 * hotel in Sharm El Sheikh last year, everyone was poisoned there. All one thing for prevention was taken every day on an empty stomach 2 tablets of activated charcoal and after breakfast a capsule of Probimax. We did not drink water from the tap, we brushed our teeth with bottled water.
To visit several restaurants for free on the territory of the hotel complex, you must immediately upon arrival register at the electronic machine near the reception, the next day upon arrival we were able to register in only one restaurant, there were no places. The restaurant serves the usual served dishes on a pre-ordered menu, seafood - shrimp, alcohol is the same as around - local.
We left the hotel at 17.00 without cutting off the bracelets, so we dined at the restaurant without asking permission.
Animation is average, if you participate, there are good groovy animators and evening shows. Those who dared to play volleyball on the beach, smashed their legs to blood on the stones under the sand. suffered until the end of the holiday. Every evening there is football on the big screen on the wall of the hotel. Hookah in hookah 5$. The lobby bar has a good atmosphere and is clean, there is live music every evening, there are places for smokers and billiards on the balcony nearby. The hotel staff is friendly, but we were friendly, and we tried to tip.
Drinks: Wine is mostly diluted, but undiluted good ones were also brought, strong alcoholic drinks are also diluted, sometimes not. Alcohol in bars is stolen and sold right there to vacationers, so often by the end of the day there is not enough, but you can always get drunk around the clock).
Water park: From morning until 12.00 slides work, 12.00-13.00 break and then you can ride. All equipment is new, sunbeds and mattresses, too, opened in 2017, rolled on the slides enough. For the kids there is a nice shallow safe pool with slides for kids. The pool with an artificial wave worked with us for one day and broke down. It is necessary to pay attention to slippery tiles and paving slabs, with us several people fell painfully, although there are warning signs around. There is also a snack at the bar and alcoholic and non-alcoholic drinks.

Cola, fanta, sprite are good, powdered juices, tea, coffee from vending machines is good, which the waiters bring, we did not like tea and coffee. Beer is good, but in paper glasses of 200 ml, then slightly large plastic ones. We saw tourists with their own 0.5 liter plastic glasses where the bartender poured beer - we got out of the situation).
Sea: Before lunch, a red flag on the pontoon, the wind is almost constant, but warm, the water is 23-25 ​ ​ degrees, not tea, but it’s normal for tourists who are not spoiled by the heat in April, it’s hot in the sun. The weather is generally comfortable for sunbathing and relaxing.
We took an excursion to the bathyscaphe, $ 70 for three for a child is interesting, since he himself does not dive under water yet, adults are not interested, with a mask on the reef you can see better. In the hotel at night, small and large crabs crawl out onto the beach, we took a flashlight some. Do not touch sea reptiles with your bare hands, you can run into poisonous ones. For carrying shells or corals with you at the airport, a fine of $ 1.000. Check with unprecedented thoroughness.
Translated automatically from Russian. View original