Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
7.0
Food:
5.0
Amenities:
9.0
Hello everybody!
I decided to write a review, because in general the hotel is not bad, but if you don’t know the nuances, it may seem terrible)
So, in order:
1) Check-in - we arrived late, at 20-00, we were offered to dine in a restaurant and then settled. I strongly recommend - do not give money for a room unnecessarily, first see the one that you have prepared. We were offered immediately for a surcharge a "better" room overlooking the pool, but the one that we were supposed to turn out to be in a distant building, in a quiet place and with a wonderful view of the sea))
2) The main restaurant is a "song" (((It is difficult to call it a restaurant, rather - a buffet, a dining room. The worst thing is queues, queues, queues everywhere, starting from the entrance, ending with a line for each dish. For drinks (any) too turn, or ask the waiter, who is unrealistic to catch ...The dishes are all beaten, with chips, and they were also periodically missing.
The food is normal, you won’t be hungry, but nothing special - for the “troika”, nothing sweet, I don’t advise taking salads, juices - yupi ...So we suffered for three days (out of six days of rest), until the girl advised me to go to Guest Relation to the Charmillion Sea Life or Charmillion Sea Garden restaurant, as this hotel is always full. We went to Sea Life for dinner and were pleasantly surprised, as there was a half-empty restaurant with approximately the same set of dishes)))
Immediately advice - go to neighboring hotels of this chain for lunch and dinner, everything is much better there!
3) A la Carte restaurants - French, fish, Lebanese, Italian, Japanese. And the second advice - book restaurants on the day of arrival, or in the morning the next day - as there may not be enough places (we did not know about this and could not get into the fish restaurant).
We were available for free - fish, French and Lebanese. Got into French and Lebanese.
French - good interior, food - nothing special, Lebanese - grill menu, on the terrace, we really liked it. You need to book at an ATM near the Guest Relation desk from 10-00 to 17-00.
4) The staff left a good impression, some understand Russian, some understand English, there were no problems with communication, they are welcoming and friendly, not intrusive, they really try to help (especially when they see my square eyes in the restaurant : )))
5) Animation - the children really liked the mini-disco (especially the animator Babu), and even for adult shows they stayed, in a word - they were delighted. In the afternoon - boccia, volleyball, aqua aerobics, for children - a kids club (it was often closed), but in the afternoon we went to the water park and to the sea and that was enough)
6) The water park is just bomb!
He was basically the reason why we came here. Located in Charmillion Gardens, but it's a 5 minute walk. Everything is new, very high quality and thoughtful, lifeguards are sitting everywhere and really!
look after children and on adult slides. If the children are bigger (we have 4 and 8 years old) - then you can lie on a sun lounger and relax, firstly - it's safe, and secondly - there is supervision.
What is interesting - there are not many people, almost none, which is very rare for a water park of this level)
There is a nuance - from 25.10. 18 the water park is free only for guests of Charmillion Gardens, for other hotels of the network it is paid ($ 7.5 per child and $ 10 per adult).
Overview of the children's water park in this video - https://www. youtube. com/watch? v=aqZhnZQuRt4
7) The sea - the sea is also excellent, at this time of the year the water is like milk, before lunch - a red flag, in the afternoon you can go to the pontoon, the reef is good, there are a lot of fish - there is something to see. The children on the rocks also saw and fed the fish and were happy. There were enough places for everyone, we did not notice any problems with sunbeds.
What I want to say, despite all the nuances, I recommend this hotel, if you know its specifics in advance - you can go here!
I decided to write a review, because in general the hotel is not bad, but if you don’t know the nuances, it may seem terrible)
So, in order:
1) Check-in - we arrived late, at 20-00, we were offered to dine in a restaurant and then settled. I strongly recommend - do not give money for a room unnecessarily, first see the one that you have prepared. We were offered immediately for a surcharge a "better" room overlooking the pool, but the one that we were supposed to turn out to be in a distant building, in a quiet place and with a wonderful view of the sea))
2) The main restaurant is a "song" (((It is difficult to call it a restaurant, rather - a buffet, a dining room. The worst thing is queues, queues, queues everywhere, starting from the entrance, ending with a line for each dish. For drinks (any) too turn, or ask the waiter, who is unrealistic to catch ...The dishes are all beaten, with chips, and they were also periodically missing.
The food is normal, you won’t be hungry, but nothing special - for the “troika”, nothing sweet, I don’t advise taking salads, juices - yupi ...So we suffered for three days (out of six days of rest), until the girl advised me to go to Guest Relation to the Charmillion Sea Life or Charmillion Sea Garden restaurant, as this hotel is always full. We went to Sea Life for dinner and were pleasantly surprised, as there was a half-empty restaurant with approximately the same set of dishes)))
Immediately advice - go to neighboring hotels of this chain for lunch and dinner, everything is much better there!
3) A la Carte restaurants - French, fish, Lebanese, Italian, Japanese. And the second advice - book restaurants on the day of arrival, or in the morning the next day - as there may not be enough places (we did not know about this and could not get into the fish restaurant).
We were available for free - fish, French and Lebanese. Got into French and Lebanese.
French - good interior, food - nothing special, Lebanese - grill menu, on the terrace, we really liked it. You need to book at an ATM near the Guest Relation desk from 10-00 to 17-00.
4) The staff left a good impression, some understand Russian, some understand English, there were no problems with communication, they are welcoming and friendly, not intrusive, they really try to help (especially when they see my square eyes in the restaurant : )))
5) Animation - the children really liked the mini-disco (especially the animator Babu), and even for adult shows they stayed, in a word - they were delighted. In the afternoon - boccia, volleyball, aqua aerobics, for children - a kids club (it was often closed), but in the afternoon we went to the water park and to the sea and that was enough)
6) The water park is just bomb!
He was basically the reason why we came here. Located in Charmillion Gardens, but it's a 5 minute walk. Everything is new, very high quality and thoughtful, lifeguards are sitting everywhere and really!
look after children and on adult slides. If the children are bigger (we have 4 and 8 years old) - then you can lie on a sun lounger and relax, firstly - it's safe, and secondly - there is supervision.
What is interesting - there are not many people, almost none, which is very rare for a water park of this level)
There is a nuance - from 25.10. 18 the water park is free only for guests of Charmillion Gardens, for other hotels of the network it is paid ($ 7.5 per child and $ 10 per adult).
Overview of the children's water park in this video - https://www. youtube. com/watch? v=aqZhnZQuRt4
7) The sea - the sea is also excellent, at this time of the year the water is like milk, before lunch - a red flag, in the afternoon you can go to the pontoon, the reef is good, there are a lot of fish - there is something to see. The children on the rocks also saw and fed the fish and were happy. There were enough places for everyone, we did not notice any problems with sunbeds.
What I want to say, despite all the nuances, I recommend this hotel, if you know its specifics in advance - you can go here!
Translated automatically from Russian. View original
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