Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
9.0
Cleanliness:
10.0
Food:
9.0
Amenities:
10.0
Rested from 15.07. 2019 to 28.07. 2019 Previously stayed at this hotel with family in 2010 for 21 days and in 2014 for 14 days. Before this trip, I read a bunch of negative reviews and went with a little tension.
And now the whole truth is in reality: everything was fine! ! !
The food is excellent, everything is fresh and tasty. If you have any questions, you can contact the Russian-speaking administrators: Anna, Natalya, Tatyana, the girls are very pleasant and good professionals in their field, who create an atmosphere of heavenly rest.
The staff are friendly and helpful, they all went out of their way to make our stay comfortable.
Someone wrote that there was broken dishes. Guys, if you want to find fault, you can also find fault with the pole, but personally my family didn’t get broken dishes, but I accidentally broke a large dish - as a result, the restaurant manager invited a cleaner and it was quickly removed, but he showed me that there were no problems and I smile and enjoy your holiday.
It is very difficult to single out someone from the staff separately, but still I will write: Esam works in the main restaurant "Charmillion Sea Life Resort", it was nice to see him, we have known him since 2010, as well as Chef Helal (he worked in 2010 in the Club).
We dined constantly in a restaurant by the sea on the territory of the Sea Club, all the staff are super. We were served very often by a very positive young guy - Fahd.
Visited the bars of all three hotels, by the sea. at the pool and at the main restaurants, the staff everywhere is helpful. also: met with a smile and served at your request without any problems, there was always a good mood. But I can't help but mention the bar at the main Sea Garden restaurant, where Mohamed created delicious cocktails: Mojito and Pina Colada.
The room was standard, comfortable and clean. Our room was cleaned by Mostafa, a pleasant young man, not intrusive, modest, all 14 days he created masterpieces from towels.
The hotel area is fabulous, clean, well-groomed, thanks to everyone who creates this fairy tale.
I can't help but thank the pool manager of the Sea Club Hotel - Alima. He is a very responsible, responsive and pleasant person.
The sea is a separate conversation, you can talk a lot about it - it's just an underwater paradise! ! !
As a result: we were three times in this hotel and if we go to Egypt again, then only in this hotel.
And now the whole truth is in reality: everything was fine! ! !
The food is excellent, everything is fresh and tasty. If you have any questions, you can contact the Russian-speaking administrators: Anna, Natalya, Tatyana, the girls are very pleasant and good professionals in their field, who create an atmosphere of heavenly rest.
The staff are friendly and helpful, they all went out of their way to make our stay comfortable.
Someone wrote that there was broken dishes. Guys, if you want to find fault, you can also find fault with the pole, but personally my family didn’t get broken dishes, but I accidentally broke a large dish - as a result, the restaurant manager invited a cleaner and it was quickly removed, but he showed me that there were no problems and I smile and enjoy your holiday.
It is very difficult to single out someone from the staff separately, but still I will write: Esam works in the main restaurant "Charmillion Sea Life Resort", it was nice to see him, we have known him since 2010, as well as Chef Helal (he worked in 2010 in the Club).
We dined constantly in a restaurant by the sea on the territory of the Sea Club, all the staff are super. We were served very often by a very positive young guy - Fahd.
Visited the bars of all three hotels, by the sea. at the pool and at the main restaurants, the staff everywhere is helpful. also: met with a smile and served at your request without any problems, there was always a good mood. But I can't help but mention the bar at the main Sea Garden restaurant, where Mohamed created delicious cocktails: Mojito and Pina Colada.
The room was standard, comfortable and clean. Our room was cleaned by Mostafa, a pleasant young man, not intrusive, modest, all 14 days he created masterpieces from towels.
The hotel area is fabulous, clean, well-groomed, thanks to everyone who creates this fairy tale.
I can't help but thank the pool manager of the Sea Club Hotel - Alima. He is a very responsible, responsive and pleasant person.
The sea is a separate conversation, you can talk a lot about it - it's just an underwater paradise! ! !
As a result: we were three times in this hotel and if we go to Egypt again, then only in this hotel.
Translated automatically from Russian. View original
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