Nice area, awesome staff

Written: 9 august 2019
Travel time: 1 — 8 august 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 6.0
Food: 6.0
Amenities: 2.0
Check-in went smoothly and quickly. The houses are generally good. Very green area and excellent sea on the pantone (Mask obligatory reef super). The food is not bad but no frills. For 8 days the melon was ripe 3 times. Phoenix is ​ ​ great. It was never there during the mango season. Upon checking in, I discovered that there were no large towels and the drain in the toilet was constantly flowing. After the third complaint about the reception and only a day later they brought towels. The toilet was not fixed for 8 days. The bed was never changed.
The flash tour guide sucked in excursions 2 times more expensive than the cost and disappeared. He didn't even leave a phone number. I lied that if you check out late, leave your bracelets with towels until the evening and eat at the bar, everything seems to be agreed. But I had a departure at 19.0x at 12. At the reception, they cut off my bracelet and kindly allowed me to take water at the bar. But no snacks. This is the first time I have seen such a service. People from 7 hotels were traveling with me on the bus to the airport, all with bracelets and were surprised. Estimate not to eat from 12.00. They offered to extend for 40 euros.
In a restaurant, if you didn’t tip, they stupidly don’t see you. Standing with trays are not busy looking past and start running when the Italians come. Fortunately, there in the bar you can take drinks yourself and the bartenders are adequate. Basically, the Slavs took everything there themselves. I'm not against tips, but when they so brazenly ignore it, it just sucks. In the charmillion club bar there is a European-looking bartender, so if you don't leave a tip, the ingredients for cocktails run out abruptly. In short, the service sucks.

Everything is compensated by the cool sea.
Translated automatically from Russian. View original