Disappointed

Written: 12 september 2019
Travel time: 2 — 9 september 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 7.0
Rested in the hotel 2 adults. +1 child 5 years old. I took a ticket through Pegas (as always, everything is clear and without unpleasant situations). We arrived at the hotel at about 11 am with other tourists, the reception said there were no available rooms, wait until 2 pm, but they offered superior rooms with sea views for an additional fee of $ 10 per person per day, of course we refused! We were hinted that there would be rooms for a fee in person - $ 20, and we were immediately settled in a building near the main restaurant!
The room is the most ordinary, scuffs and fungus in the bathroom are visible, but they tried to ignore it! As a result, the keys did not work, the lock stuck, there were no towels, we went to the reception 3 times, in the end we found the master who made the lock for us, and the cleaner who brought the towels only in the evening and that's not all! The territory is very beautiful and well-groomed, that's the whole plus ((
The sea almost always leaves, for 7 days of stay, every morning a red flag on the pontoon! We were looking for the so-called puddles - so that at least a child could swim! There were always enough sun loungers, the beach is cleaned, you can’t do without coral!!!

The main disadvantage of the hotel is the restaurant, or rather its chef ((we have never tried such tasteless and raw food anywhere, even the child refused to eat, the variety is weak! Once there was tuna - gorgeous, but french fries every day for lunch and dinner (( I'm not a fan of fried and other things, as well as alcohol - it was hard for me! I took spaghetti once for a sample - they are just raw, this is clearly not al dente, the meat was red inside, the fish was overcooked, green beans were inside with ice! In the morning I saved myself with boiled eggs and pancakes, I took an omelet once - it had an egg shell (the cook broke the eggs - they were unwashed), for lunch there was soup (if it could be called - slurry like from a bag), once there was a good vegetable soup.
As a result, one adult started having stomach problems on the very first evening, on my 3rd day (we don’t eat fried, fatty, we don’t drink and we don’t stay in the sun at the peak), grilled vegetables were also raw. On the 6th day, I felt bad, called the doctor, put a dropper.
The restaurant is dirty - the dishes are dirty, chipped! For pizza and burgers there is an eternal queue (fortunately we don’t eat this), queues everywhere - something ends from the dishes - they are in no hurry to report. If you are with a child - do not risk it better! It was a couple of times mashed potatoes, and cooked chicken, and everything is sad. There was no desire to visit a la carte restaurants!
Animation - I can’t say anything, because I only saw them during the day (in the evening the child quickly fell asleep), but the guys are very cheerful and unobtrusive!
Maybe we got on such a change of chefs, but I don’t know who writes good reviews about the kitchen here ! ! It's darkness! ! We won't come back here again!! !
Translated automatically from Russian. View original