Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
2.0
Cleanliness:
2.0
Food:
1.0
Amenities:
5.0
Let me start by saying that we were here in March 2013. in the Sea Club, most of the time, especially in the evening, we spent in Sea Life, because we liked the restaurant, and by the way, everything else, too, was fun and comfortable, so we decided to come here again and took a ticket directly to Sea Life.
We arrived at 8-00 in the morning, went to the reception and saw that everything was covered in dust, so that we had to wipe the documents on the table with wet wipes. we went to bed and we only needed the bracelets for dinner. We came up for them, and the shift changed at the reception and we were accused of losing, we had to sort things out - they gave the bracelets, but the sediment remained.
The food is monotonous (compared to March, the Sea Life restaurant was closed), but we were not very whimsical, another thing struck me - the fruits were cut and put on assorted plates. When my husband picked up half a fig on the way to my mouth, I noticed feathers, when we looked bird droppings and a feather stuck to it. With a gag reflex, we called the chef, to which he calmly replied, "Sorry, what should I review every one? " they took me to eat when I found a dead fly in a salad with a tomato. Again they called the chef, he "Sorry, it happens - the season of flies" dragged chopped tomato on a separate plate. After that, we didn’t eat any fruit or vegetables. That evening BIG BOS arrived, we went to tell him about the problems, he, too, was not very surprised, said sorry, asked for the room number and the next day, Jacop brought a tray with fruits and a bouquet of supposedly flowers. And the couple who came with us were poisoned the next day. They started calling b according to the phone number indicated in the insurance, which did not answer at all. At the reception they offered a paid doctor from the hotel.
Cleaning in the room was generally interesting: the towels were changed without problems, the birds were twisted even without a dollar, but the floor was never washed. Even at night I watched cockroaches in the toilet room twice.
Pools dirty soaps with us mops in broad daylight and dragged hoses.
So Irina is absolutely right with the previous review, we also did not expect such a contrast. The hotel pulls on a bad three.
We arrived at 8-00 in the morning, went to the reception and saw that everything was covered in dust, so that we had to wipe the documents on the table with wet wipes. we went to bed and we only needed the bracelets for dinner. We came up for them, and the shift changed at the reception and we were accused of losing, we had to sort things out - they gave the bracelets, but the sediment remained.
The food is monotonous (compared to March, the Sea Life restaurant was closed), but we were not very whimsical, another thing struck me - the fruits were cut and put on assorted plates. When my husband picked up half a fig on the way to my mouth, I noticed feathers, when we looked bird droppings and a feather stuck to it. With a gag reflex, we called the chef, to which he calmly replied, "Sorry, what should I review every one? " they took me to eat when I found a dead fly in a salad with a tomato. Again they called the chef, he "Sorry, it happens - the season of flies" dragged chopped tomato on a separate plate. After that, we didn’t eat any fruit or vegetables. That evening BIG BOS arrived, we went to tell him about the problems, he, too, was not very surprised, said sorry, asked for the room number and the next day, Jacop brought a tray with fruits and a bouquet of supposedly flowers. And the couple who came with us were poisoned the next day. They started calling b according to the phone number indicated in the insurance, which did not answer at all. At the reception they offered a paid doctor from the hotel.
Cleaning in the room was generally interesting: the towels were changed without problems, the birds were twisted even without a dollar, but the floor was never washed. Even at night I watched cockroaches in the toilet room twice.
Pools dirty soaps with us mops in broad daylight and dragged hoses.
So Irina is absolutely right with the previous review, we also did not expect such a contrast. The hotel pulls on a bad three.
Translated automatically from Russian. View original
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