Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
3.0
Cleanliness:
3.0
Food:
5.0
Amenities:
5.0
We are resting in Sharm not for the first time, what we wanted was in the foot, the last minute tour was offered by the tour operator, without even reading the reviews, they quickly booked it.
Arrived at this hotel around 7 am - three families with children. They said check-in from 14:00 according to the rules of the hotel, chocolate and dollars didn’t even help, wait. Each family had a child, for some reason they gave us three buns and one orange for everyone and how to share it and how to share it when we flew to the declared 5 * hotel.
They gave me a room at 13:00 - old, dirty, a layer of dust, even draw pictures, the bathtub and the toilet are all stained, it's scary to touch, the buttons in the air conditioner are broken.
The territory of the hotel is large, the road from the reception to the sea is also dirty - either spilled liquids, or crushed dates, that's just who can put 10 points - this is the staff who cares for green plants.
Water park in the second part of the hotel from the sea to go to him for about 30 minutes in the heat. And then on the second day of my stay at 11:30 am, an accident happened to me, I ask you to replace it due to the fault of the staff - BROKEN NOSE AND BRAIN CONCUSION, only because the instructor said you can go, since the slide was completely closed, and it is closer to At the end, a boy of 6 years old was sitting and we collided, but here the parents are also to blame - they overlooked it. The staff did not even offer help, go to the reception in the heat, there is a doctor there, but paid. They barely managed to get assistance under insurance, and then they drove to the clinic for 50 minutes and had to pay a franchise fee of $ 30.
Hotel managers - not to be found, only on the fourth day, we accidentally met the hotel manager, who did not even know about the incident - Oh, sorry....Now at home I am waiting for a long and expensive treatment....
The main restaurant is dirty, unsanitary, sticky tables, terrible queues, a la carte - one time to rest, although he pleased with the cleanliness, plus my daughter had a birthday cake and set the festive table.
Food: chicken, fish, sometimes veal and liver. Vegetables were quickly sorted out. Sweets are not bad. From fruits: melon, orange, dates, once we caught a watermelon on the last day. The staff in the dining room can not cope, there are spilled drinks on the floor, you have to look both ways so as not to fall.
The beach is tiered, towels are exchanged for cards that are given upon check-in.
The sea is beautiful, and most importantly not a windy reef with many fish, we saw both large and small rays, Napoleon Grisha, as they call him here, and there is a gradual sunset - this is not unimportant for children.
Bars worked both on the beach and in the lobby. Alcohol is local. Drinks: cola, sprite, and diluted orange and mango.
The staff does nothing even for a dollar and chocolate, as far as cleaning and everything else.
I would like to wish the hotel staff of this hotel, be more smiling and more polite to tourists. The hotel needs a good manager to put things in order, because the sea is beautiful there.
Bottom line: a spoiled vacation (injury) due to the fault of the staff, the hotel itself is located very far from the main road.
Arrived at this hotel around 7 am - three families with children. They said check-in from 14:00 according to the rules of the hotel, chocolate and dollars didn’t even help, wait. Each family had a child, for some reason they gave us three buns and one orange for everyone and how to share it and how to share it when we flew to the declared 5 * hotel.
They gave me a room at 13:00 - old, dirty, a layer of dust, even draw pictures, the bathtub and the toilet are all stained, it's scary to touch, the buttons in the air conditioner are broken.
The territory of the hotel is large, the road from the reception to the sea is also dirty - either spilled liquids, or crushed dates, that's just who can put 10 points - this is the staff who cares for green plants.
Water park in the second part of the hotel from the sea to go to him for about 30 minutes in the heat. And then on the second day of my stay at 11:30 am, an accident happened to me, I ask you to replace it due to the fault of the staff - BROKEN NOSE AND BRAIN CONCUSION, only because the instructor said you can go, since the slide was completely closed, and it is closer to At the end, a boy of 6 years old was sitting and we collided, but here the parents are also to blame - they overlooked it. The staff did not even offer help, go to the reception in the heat, there is a doctor there, but paid. They barely managed to get assistance under insurance, and then they drove to the clinic for 50 minutes and had to pay a franchise fee of $ 30.
Hotel managers - not to be found, only on the fourth day, we accidentally met the hotel manager, who did not even know about the incident - Oh, sorry....Now at home I am waiting for a long and expensive treatment....
The main restaurant is dirty, unsanitary, sticky tables, terrible queues, a la carte - one time to rest, although he pleased with the cleanliness, plus my daughter had a birthday cake and set the festive table.
Food: chicken, fish, sometimes veal and liver. Vegetables were quickly sorted out. Sweets are not bad. From fruits: melon, orange, dates, once we caught a watermelon on the last day. The staff in the dining room can not cope, there are spilled drinks on the floor, you have to look both ways so as not to fall.
The beach is tiered, towels are exchanged for cards that are given upon check-in.
The sea is beautiful, and most importantly not a windy reef with many fish, we saw both large and small rays, Napoleon Grisha, as they call him here, and there is a gradual sunset - this is not unimportant for children.
Bars worked both on the beach and in the lobby. Alcohol is local. Drinks: cola, sprite, and diluted orange and mango.
The staff does nothing even for a dollar and chocolate, as far as cleaning and everything else.
I would like to wish the hotel staff of this hotel, be more smiling and more polite to tourists. The hotel needs a good manager to put things in order, because the sea is beautiful there.
Bottom line: a spoiled vacation (injury) due to the fault of the staff, the hotel itself is located very far from the main road.
Translated automatically from Russian. View original
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